Hawk Chevrolet of Joliet - Service Center

Be prepared to wait This oil change took 2hrs with an amazing appointment. The previous oil change took over 3hrs and I mentioned that when making this appointment and it This oil change took 2hrs with an amazing appointment. The previous oil change took over 3hrs and I mentioned that when making this appointment and it did not matter; also, when I mentioned this while making the appointment, all I received was a “yeah, we’re slammed in the morning” and was advised to make a late morning/afternoon appt- I did that and it only shaved off an hour. I just don’t understand how an oil change can take that long. I actually put off getting my oil changed just because of how long it takes and the inconvenience of trying to block out 2-3hrs of a day while both my husband and I work and have 2 small children at home. More

Complete satisfaction! Very happy with the service and service discharging and overall experience at Hawk. Great quality. Professional and knowledgeable service tech. Com Very happy with the service and service discharging and overall experience at Hawk. Great quality. Professional and knowledgeable service tech. Complete satisfaction! Service w out thbaxsmile! .... More

Great service! Appointments are usually easy to get and always friendly and great service. They offer courtesy drop offs and pickups if you need to leave your vehic Appointments are usually easy to get and always friendly and great service. They offer courtesy drop offs and pickups if you need to leave your vehicle for service. More

They are great to work with. They take time to make sure all work is completed and my car stays in safe operating condition. I always feel they prioritize customer service. They take time to make sure all work is completed and my car stays in safe operating condition. I always feel they prioritize customer service. More

Oil change and tire rotation Excellent service, Nice and quick service. Very friendly staff. Received multiple emails and text reminding me of my appointment. I was met in the wai Excellent service, Nice and quick service. Very friendly staff. Received multiple emails and text reminding me of my appointment. I was met in the waiting area when my truck was finished. More

In Transition First, this review states it is Hawk Chevy, but service was for my Subaru Legacy and the service center was at the Hawk Mazada dealership. I arrive First, this review states it is Hawk Chevy, but service was for my Subaru Legacy and the service center was at the Hawk Mazada dealership. I arrived before my appointment was taken in promptly. Even with a tire rotation and full oil change, I was only there maybe half an hour at most. I was quoted an hour and I was pleased with my time. Both the office service agents were polite, courteous. Maybe it is because this service area is in transition but the cleanliness left much to be desired. The service area waiting lounge was dirty, dusty, dark and depressing, and the bathroom was ABHORRENT. More

Amazing experience Hawk service is amazing hawk is very courteous concerned about my time. I can’t say enough wonderful things about Tracy Walker in service he’s the be Hawk service is amazing hawk is very courteous concerned about my time. I can’t say enough wonderful things about Tracy Walker in service he’s the best More

warranty work Great Job by all. I was able to bring it in on my schedule, received a beautiful loaner to use and the work was completed ahead of schedule. Thanks Ju Great Job by all. I was able to bring it in on my schedule, received a beautiful loaner to use and the work was completed ahead of schedule. Thanks Justin More

The usual great service Totally happy with my visit this time. All employees have been very professional and friendly each and every time that I have needed service. Keep up Totally happy with my visit this time. All employees have been very professional and friendly each and every time that I have needed service. Keep up the good work!!! More