Hawk Chevrolet of Joliet - Service Center

Hawk Cadillac is amazing. Always very professional and courteous. It has never been a problem getting a loaner car to drive while the repairs are made. Have always bought my Ca Always very professional and courteous. It has never been a problem getting a loaner car to drive while the repairs are made. Have always bought my Cadillacs from Mindy. More

knowleggeable courteous service Brought in my 2015 2500hd Duramax for check engine light. 1st time any issue with this truck since new. Met by Tracy Walker at service desk, very co Brought in my 2015 2500hd Duramax for check engine light. 1st time any issue with this truck since new. Met by Tracy Walker at service desk, very courteous contientious knowledgeable. Ran codes, suggested technician review, problem was fixed under warranty. Also had oil change at same time. Tracy was very attentive to my concerns, and issue. I will return here for future routine service as well as any significant issues. Tracy's attention to my needs earned Hawk auto my business. He could give others a lesson on customer service.. More

Service Great service, good pricing. They pay great attention to your concerns and offer great feedback. My vehicle was serviced in a reasonable time frame an Great service, good pricing. They pay great attention to your concerns and offer great feedback. My vehicle was serviced in a reasonable time frame and delivered washed. Thank you. More

Always a great experience The service team at Hawk are always friendly and courteous. Besides knowing what they are doing they are always willing to sit with you to explain me The service team at Hawk are always friendly and courteous. Besides knowing what they are doing they are always willing to sit with you to explain mechanics and answer any questions or concerns you may have. I called the service department and spoke with Justin Woods who scheduled my maintenance right away working around my schedule. More

Faster than expected Got car right in and a few minutes later oil change and tire rotation is completed and all ready to go! Thanks! I had another appointment to keep. Got car right in and a few minutes later oil change and tire rotation is completed and all ready to go! Thanks! I had another appointment to keep. More

Oil change on my Cadillac I had my car serviced for an oil change on my Cadillac and I pulled directly into the garage and was greeted right away from Tracy. I have met him be I had my car serviced for an oil change on my Cadillac and I pulled directly into the garage and was greeted right away from Tracy. I have met him before in previous car services that I had done. Very polite and makes sure that all my needs are met. If I need any further things done on my car. Very satisfied! More

15000 mile check for Mazda CX5 Courteous service advisor, slightly expensive maintenance fee compared to others for a $149+tax but gave me a $10 off, thank you, wanted to get the Ap Courteous service advisor, slightly expensive maintenance fee compared to others for a $149+tax but gave me a $10 off, thank you, wanted to get the Apple Carplay which was promise to me when I got the car on the dealer for a free upgrade when it becomes available but now I need to pay $499+tax to install. More

Excellent ! Took the time to explain as a woman that is key .The waiting area was just lovely my all around experience was excellent!! Thank you ..... Took the time to explain as a woman that is key .The waiting area was just lovely my all around experience was excellent!! Thank you ..... More

Great Employees A very good place to bring your car for service they do exceptionally well with Cadillacs . Mr. Tracy Walker is the best also assisted by Mike Hayes A very good place to bring your car for service they do exceptionally well with Cadillacs . Mr. Tracy Walker is the best also assisted by Mike Hayes which is the service manager top-notch service here at Hawk Chevrolet / Cadillac Service Department. More

Needed repair for broken sensor The staff was very friendly and got me a loaner car quickly so I could go to work. My car was fixed and clean when I picked it up. Thanks for the goo The staff was very friendly and got me a loaner car quickly so I could go to work. My car was fixed and clean when I picked it up. Thanks for the good service. More