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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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June 24, 2023

Everyone was friendly, courteous and respectful. However, I was never offered a bottle of water; although I did see the cooler full of water bottles. More

by Butch
Service Time
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Hawk Chevrolet of Joliet responded

Butch, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2023

Great service. Help us with problem with the shocks in a spark car and fix the recall on it. More

by ABEFL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Calisti
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Jun 28, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2023

Quick check in and good update when noticing a nail in tire during tire rotation More

by Rob
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2023 -

Hawk Chevrolet of Joliet responded

Rob, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 20, 2023

I went in for poor driving, front end, no codes. They told me I need new tires after 36000 Mike's and an alignment which they didn't offer without me buying tires. Why do the best mechanic need to r More

by JRSAMMONSJR2
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Chris Mullin
Report | Print
Jun 23, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to our Service Director, Bill Webb at 815-773-2156 when you have a chance. Thank you, and we look forward to hearing from you.

June 18, 2023

He was polite and reassuring about the svc that was given He did not give me a printout of the 25 point inspection. He just said all was good and that I could make it to Virginia and back with no More

by peghollandjl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Diaz
Report | Print
Jun 20, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2023

Every time I go to Hawk Chevrolet I get great service. No matter how busy it gets the service team work hard to satisfy. More

by morriscraig508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Petrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin, David Hilmes
Report | Print
Jun 21, 2023 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

June 17, 2023

My service rep was very courteous, helpful and pleasant to work with. overall a good experience. More

by VZ33D83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Calisti
Report | Print
Jun 21, 2023 -

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

June 17, 2023

Service was great the waiting area was very nice and clean the oil change and tire rotation was fast also. More

by RKIMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 16, 2023

Quick and easy service. Car was done quickly and the waiting room was clean with drinks. More

by FRITZIE827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 16, 2023

Informative, friendly and helpful . .explained everything in detail in a very polite way . Service was fast More

by JONEL_MENZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin, David Hilmes
Report | Print
Jun 20, 2023 -

Hawk Chevrolet of Joliet responded

Jonel, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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