Hawk Chevrolet of Joliet - Service Center

Angus is always very helpful and makes sure we get the best service at the best possible price. best service at the best possible price. More

The service staff is always very polite they explain everything very clear about what's going on with your vehicle if you need any additional service with your vehicle that's a what I really like everything very clear about what's going on with your vehicle if you need any additional service with your vehicle that's a what I really like More

Very nice representative, employees are most accommodating. I really didn't have to wait very long and was offered a cold water during my wait which I appreciated. The price was great too with t accommodating. I really didn't have to wait very long and was offered a cold water during my wait which I appreciated. The price was great too with the coupon I had for an oil change. More

They kept the car for a week. I could check my app and see when the car was moved last and they never touched it all week. When they finally did, only after I called, they told me I could check my app and see when the car was moved last and they never touched it all week. When they finally did, only after I called, they told me they can’t hear the grinding noise that even my deaf 82 year old father can hear without hearing aids. They told me to come pick it up. Still makes noise and I don’t have time to make another extremely inconveniently timed appointment so that they can make fun of me for being a crazy woman after ignoring me for a week. The car is less than a year old and already drives like the 86 tbird I got the summer after I graduated high school for $500. Shakes when it goes over 70. Acts like it’s gonna stall after stops. Brakes shake. Metal clanging when you hit even a tiny bump. I already hate this car. More

Rep could have been friendlier. I did appreciate the follow up call and quick service fixing my vehicles recall. I did appreciate the follow up call and quick service fixing my vehicles recall. More

In and out, great service, very courteous and professional. I get my oil changes done here and here only professional. I get my oil changes done here and here only More

James was awesome! He was very nice, respectful, and seemed genuinely willing to work with me to get a deal. I was pleasantly surprised at how smooth everything was He was very nice, respectful, and seemed genuinely willing to work with me to get a deal. I was pleasantly surprised at how smooth everything was More

Very helpful service department. I appreciate that you were able to squeeze me in for an emergencybappt. And also assist me with a ride home. I appreciate that you were able to squeeze me in for an emergencybappt. And also assist me with a ride home. More

Came in for an oil change. When I was leaving Oil light remained on and pressure was low so took the car back in and the technician checked and found that I was a quart low. Ho When I was leaving Oil light remained on and pressure was low so took the car back in and the technician checked and found that I was a quart low. How can that be if I came in for an oil change? Anyway, he said he would add the oil and I waited 40 minutes For someone to tell me, my car was ready again and finally I came to the service writer to ask her to check on the car and the car had been sitting there waiting. No one had informed me - she didn’t know either. That’s not all, I had another issue That needed to be addressed and so I took the car to a different repair shop a couple days later and they found that the oil was overfilled and there was sludge noted under the oil cap. They had to do another oil change which, of course I had to pay for again . So I am not happy right now. More

Dealerships are helpful and not a long wait nice discount friendly staff Cost reasonable thanks for good service friendly staff Cost reasonable thanks for good service More