Hawk Chevrolet of Joliet - Service Center

Always a good visit with freindley people helping to take care of the car. Good job care of the car. Good job More

They are very responsive and very polite. They work very hard to understand your problem. They work very hard to understand your problem. More

Had a great experience buying our car! ! Treated like family and would refer to anyone. Thank you Dan McCarthy, for making it such a pleasurable experience!! ! Treated like family and would refer to anyone. Thank you Dan McCarthy, for making it such a pleasurable experience!! More

Excellent communication and everyone at the dealership are very personable , No waiting for anything and clean are very personable , No waiting for anything and clean More

I mostly deal with the service department. They are so friendly, and go out of their way to make it a pleasant experience. I don’t know anything about cars. When there is a concern with my car They are so friendly, and go out of their way to make it a pleasant experience. I don’t know anything about cars. When there is a concern with my car, they have a way of explaining things to me in a way that I understand. I can’t tell you how much I appreciate this. I think it was in March of 2023, I brought my car in, I don’t know why I brought it in. They said I had an oil leak. The car was going to be tied up for two weeks. I was going to receive a loaner car. I am 74, and I was frantic, because I know the cars are high-tech. When I picked it up, Luis was so kind. He took his time, and explained, what I needed to know about the car to drive. I had a headache for the first five days, every time I drove the car. The headaches went away after the 5th day. I was comfortable with the car the sixth day through the 13th. My car is a 2014 Subaru. I know I will be getting a new car, not this year; I’m not sure when. I’ll be getting a Cross———, (I don’t remember the next word). It’s the car that I drove for 13 days. Also, they didn’t charge me for what needed to be done with my car, because they honored my extended warranty, that was expired. I paid $100. Talk about excellent PR. When it’s time for me to get a new car, I plan on calling the sales manager. I’m going to ask him what sales person needs a sale. I hope, this will be okay. Also, I would like to mention how kind all the switchboard operators are, when I call. They are so easy going, and kind to speak to. And, for being a switchboard operator, they know an awful about your dealership. I love my 2014 Subaru. It’s an oldie and this is what I like. I am in no hurry to get a Cross———, but I will get one. Your service department, and the switchboard girls are miles above the best; they deserve a raise! Thank you, for the great service. More

Very efficient and their custom service was awesome. I definitely recommend them. I wouldn’t take my car anywhere else! I definitely recommend them. I wouldn’t take my car anywhere else! More

Everyone always polite and helpful. My sales girl Angie helped me with getting an app on my iPhone .. I bought my car from her a year ago. 👍 My sales girl Angie helped me with getting an app on my iPhone .. I bought my car from her a year ago. 👍 More

Hawk Subaru always does a great job ensuring that I can keep my Subaru in good health keep my Subaru in good health More

Very glad I started bringing my cars to Hawk, they are very attentive to my needs. very attentive to my needs. More

I did enjoy the customer service, however I did not receive a car wash when car came in originally for an oil change. I did receive a loaner and returned the car with a full tank of gas. When I broug receive a car wash when car came in originally for an oil change. I did receive a loaner and returned the car with a full tank of gas. When I brought my car in I also had a full tank of gas and with all the test drives I did not get a full tank in return. More