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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews
Call Service Center (815) 214-9907

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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May 30, 2023

I did enjoy the customer service, however I did not receive a car wash when car came in originally for an oil change. I did receive a loaner and returned the car with a full tank of gas. When I broug More

by TIFFANY-K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not on here, Danielle Hernandez?
Report | Print
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2023

The whole operation was really good. They took really good care of our car. We allways come back. More

by MYRLA3JANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin, David Hilmes
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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Very friendly and informative team. Kept me informed on status and smiled the entire time. More

by Wiltom1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
Report | Print
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2023

Very helpful, when you leave you know you're in good hands, Great work. Repairs done in good time. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Ben, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi Ben, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2023

The service was great, Dionte Vargas,and Ricardo Vargas are superb and, very professional, I would recommend anyone looking for a Mazda,Hawk Madza of Joliet is a one stop shop. More

by HATTIEW17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionte Vargas
Report | Print
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 23, 2023

Customer service was awesome, Repair tech, find the problem fast and fixed. Thanks guys. 😊happy More

by BARFIELDHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 07, 2023 -

BARFIELDHARRIS responded

Welcome 😊

May 23, 2023

My appointment was at 12:45 pm so I arrived early because I had things to do thinking I could get done earlier. However I ended up waiting 3 HOURS for a simple oil change. The wait time for an oil change on More

by SUREDAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get any names
Report | Print
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 at your earliest convenience to discuss how we can turn this experience into a positive one.

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to our Service Director, Bill Webb at 815-773-2156 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 20, 2023

Service is fast and though. Chris was very professional and listened to my concerns, though I am still waiting for a answer to a question about the parts being changed out. More

by the-buccis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mullin
Report | Print
Jun 06, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

May 20, 2023

Had a very sweet person checking me in and check on things she was super friendly and helpful More

by chrisvaricak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can t remember her name
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Jun 06, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! We hope to see you soon!

May 20, 2023

My experience was great. I completely appreciate the service provided to me. Service was fast and reliable. More

by lalo127g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

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