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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews
Call Service Center (815) 214-9907

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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April 22, 2023

The customer reps do not know what they are talking about lie to you about your vehicle being done in a timely matter throw ypu around in circles and charge way too much More

by Beaulieu1360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Webb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin, David Hilmes
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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 to speak to our manager directly.

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We regret to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Service Director, Bill Webb at 815-773-2156 when you have a chance. Thank you, and we look forward to hearing from you.

April 20, 2023

Again very professional and very insightful when it came to the repairs on my Subaru Forester. More

by JMACHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can't remember her name. A young Hispanic lady. She was very professional!
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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2023

Fast, friendly, professional and reasonable. I will definitely go back over and over again. Thank u for the great service. More

by Sexton138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus Chu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are so happy to read such a great review about Hawk Chevrolet of Joliet! We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2023

Really enjoyed the customer service and timely fashion that car was repaired. I appreciate it. Thank you. More

by andersoncozetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Bennett
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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Jun 07, 2023 -

andersoncozetta responded

Thank you so much.

April 18, 2023

Renee Pleasant Quality That's all In and out in expected amount of time. Zero pressure More

by timmer2001@msn.com
Recommend Dealer
Yes
Employees Worked With
Daniel Anderson
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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2023

Kind, thoughtful and helpful. Great scheduling and responded well to texts. Took consideration of cost More

by cynwebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa 5 star
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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2023

Luis Figueroa was great. Professional. And very informative. Car is running great, again. Thank you! More

by sheikahajohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
Report | Print
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2023

They kept me informed about everything that was going on with my car and insured I had a loaner car to use. Great experience. More

by KLEESE12@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mannie
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Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2023

I dropped truck of at 8:30am which was the time of appointment and at 2:30 the truck hadnt been looked at yet so I decided to take elsewhere. More

by STUDNICKA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to Customer Care Manager, Bill Webb at (815) 773-2156. We look forward to hearing from you.

April 14, 2023

Enjoy the quick service and knowledgeable staff on some questions I had on my vehicle. Greatly appreciate it More

by FAVIAN.VALDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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