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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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April 12, 2023

Luis is the greatest. Nicest guy. Personalized service, caring, prompt, thorough and an Aussie you get to love on while waiting. What could be better? More

by JK.TYMINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

April 12, 2023

Great place, great service, great people. My wait time for service is always less than estimated. Plus the donuts are Fantastic! More

by JUSTJO66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 12, 2023

Clean dealership. Very friendly employees. Service rep kept me up to date with progress. Supplied a nice loaner vehicle because I had warranty work that took a few day More

by fowlershane@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Luis F.
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2023

Awesome service, everyone was great, and my issue was taken care of with a smile. More

by Dgreen122158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin, David Hilmes
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2023

Fast friendly service. Chris in service explained everything and the work was done exactly as he quoted. I’ve had every service done on my 2017 truck done at Hawk. Highly r More

by RACEFAN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mullin
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2023

Another trip back for the truck shop, that really should not have been. My truck was returned to me, finally fully repaired, in what I would call record time after the last visit. I'm certain that service More

by bagman64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

April 10, 2023

It went great I didn't know first oil change is free 😁 I was in & out in 30min or less 🤙 More

by DRACKLEY243
Recommend Dealer
Yes
Employees Worked With
5
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2023

Brought my vehicle in and already knew the issue because was diagnosed by my mechanic and told the service advisor the exact part needed and they said no problem. Dropped truck off day before for 7:15am app More

by usmcwife169@yahoo.com
Recommend Dealer
No
Employees Worked With
Multiple employees
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 to speak to our manager directly.

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to our Service Director, Bill Webb at 815-773-2156 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 10, 2023

Several visits let me know this dealer to be stable and we’ll in my comfort zone b More

by chenry2545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jun 07, 2023 -

Hawk Chevrolet of Joliet responded

We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 09, 2023

Chris from service was very friendly to deal with over the phone. A definite refreshing change when dealing with dealerships More

by Jspillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mullin
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