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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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March 29, 2023

Chris was my service advisor. He was very professional and helpful. It's good to have someone that knows what he's talking about. Thanks More

by Elan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The man that picked me up, I can't think of his name, was great. I know that he's work that this dealership for 30years. He has always Bern very friendly and a cautious driver. Thanks, Chris Mullin
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Mar 31, 2023 -

Hawk Chevrolet of Joliet responded

Hi Elan, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. If you have any further questions, please give us a call. We're always happy to help!

March 29, 2023

Friendly service technician. I really appreciated the car wash great customer service. Facility was very clean. More

by jriley2333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2023

They always provide good, fast, service and keep you updated on how things are going. More

by JDCRD4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Mar 31, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Mar 31, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

March 28, 2023

Very very friendly and professional, answered my questions to my satisfaction. The work was finished 70 minutes sooner than they said.definitely 5 star rating. More

by Ulijon.1453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Trans-Gonzales , Jeff Colbert, Josh Holm . I didn’t get the other woman’s name@ the service desk. All were fantastic.
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Mar 31, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

Mar 31, 2023 -

Hawk Chevrolet of Joliet responded

We want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!

March 28, 2023

Excellent service and rep was very professional establishment was very clean would recommend to friends More

by WILLB773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Next
Report | Print
Mar 31, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Mar 31, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

March 26, 2023

The sales repersentive Mr. Vargas was very polite and knowledgeable, would recommend this dealer ship to friends. More

by SPARKSPHYLLIS
Recommend Dealer
Yes
Employees Worked With
Dionte Vargas
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Mar 28, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 25, 2023

I had appointment and with in 10 minutes they were working a my car it was finished in 1 hr it was air bag recall. Then asked if I needed anything else. Great place and people. More

by HUGHSBROWNE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2023 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 25, 2023

I was surprised by the detailed finish of my car after service for pick up. More

by Zdunichdoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2023 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 25, 2023

They're generally efficient and I appreciate the video of the inspection. I asked for a quote to replace my fog light housing and didn't get it. The guy I picked my car up from told me he'd check with the gu More

by jocelyntpowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Mar 28, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 to discuss this further.

March 24, 2023

Was very efficient and quick from driving in, through repair process and getting me on my way. More

by JRICHARDS75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hilmes
Report | Print
Mar 26, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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