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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

Sort by
February 03, 2023

Excellent service, thanks to Angus church for good professional service and follow up. Thanks again More

by JIMISTEVIE1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus
Report | Print
Feb 06, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 03, 2023

Everything went great. Service tech explained service and the work was done faster than expected More

by Cc5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Feb 06, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2023

Quick service for my warranty issue. Staff is friendly and knowledgeable. Drop off and pick up we’re a breeze. More

by HTHRIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 05, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

Feb 06, 2023 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2023

To expensive. Prices are outrageous! . They won the over 1500 hundred for a brake job . I ended up getting it done for 600 including parts . How do you justify 15 More

by ERICSCOTT6627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Feb 05, 2023 -

Hawk Chevrolet of Joliet responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 when you have a chance. Thank you, and we look forward to hearing from you.

Feb 06, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 31, 2023

Jad a 10am appointment didn't leave until 12 1230. Needs more seating for waiting customers More

by Tct1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelica Tagudtud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 when you can so we can address this situation directly. Thank you and have a great day.

January 31, 2023

Love the service I received at Hawk Subaru! ! The staff are friendly, knowledgeable and treat you with respect. More

by WOLVERINE433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 01, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Hawk Chevrolet of Joliet! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2023

They were very quick and gave updated technology. Upfront about pricing! A pleasure to work with! More

by jac7227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 03, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2023

Everyone was professional and got the job done in a timely manner. The courtesy vehicle was so helpful so I didn’t have to wait for hours for my car. More

by Mhclark84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Jennifer as well as Dan Gargo
Report | Print
Jan 31, 2023 -

Mhclark84 responded

Would recommend!

Feb 03, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2023

It’s super Clean, friendly and had water coffee for waiting room. They fixed the problem quickly and found and fixed a recall as well. Great service all around. More

by AMYKSHAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Rebecca
Report | Print
Feb 01, 2023 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Feb 01, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2023

The Service Advisor Jennifer once again came through and did a recall software update while I waited on my way into work. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Feb 01, 2023 -

Hawk Chevrolet of Joliet responded

John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Feb 01, 2023 -

Hawk Chevrolet of Joliet responded

Hi John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 01, 2023 -

John responded

You're welcome. Take this as a wake up notice. Offer Jennifer a raise. You don't want to be put in a position that you need to compete with her should she go elsewhere to get a raise.

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