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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews
Call Service Center (815) 214-9907

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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January 28, 2023

It’s super Clean, friendly and had water coffee for waiting room. They fixed the problem quickly and found and fixed a recall as well. Great service all around. More

by AMYKSHAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Rebecca
Report | Print
Feb 01, 2023 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Feb 01, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2023

The Service Advisor Jennifer once again came through and did a recall software update while I waited on my way into work. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Feb 01, 2023 -

Hawk Chevrolet of Joliet responded

John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Feb 01, 2023 -

Hawk Chevrolet of Joliet responded

Hi John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 01, 2023 -

John responded

You're welcome. Take this as a wake up notice. Offer Jennifer a raise. You don't want to be put in a position that you need to compete with her should she go elsewhere to get a raise.

January 28, 2023

It was great. The people r friendly. The truck was done on time and so on and so forth. More

by richardrsims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wolff
Report | Print
Jan 31, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Feb 01, 2023 -

Hawk Chevrolet of Joliet responded

We want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 26, 2023

Service was provided quick. Luis in Service was knowledgeable and very courteous. Waiting room is clean and comfortable More

by Memm11@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department- Luis
Report | Print
Jan 30, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jan 31, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

Service was quick and efficient. I was given a loaner so as not to disrupt my day. More

by MIGHTYLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods and Manny
Report | Print
Jan 30, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 31, 2023 -

Hawk Chevrolet of Joliet responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

Truck sat for five days on dealer lot before it was brought into shop. Not good. More

by ANDREW@HUNTFARMS.US
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
Jan 30, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at Customer Care Manager, Bill Webb at (815) 773-2156 to discuss this further.

Jan 31, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 26, 2023

They were very helpful and knowledgeable about my situation and my needs. Will continue to use them More

by JIMMYE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 30, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jan 31, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

Professional and very helpful, The waiting room is nice and clean! They keep you updated on themm bc progress of the car maintenance More

by MARCIADELPILAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 31, 2023 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 26, 2023

I would like them not to touch my radio and change the station to rap music More

by OHLENDORF70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 31, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

Dealership is professional and the staff is helpful, pleasant and informative. I don’t feel pressure and I like that they keep me updated on the work. More

by baker330_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 30, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jan 31, 2023 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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