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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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January 10, 2023

3 hrs for scheduled appt and no car wash. Never happened to me before…until coming here. I know staff may be low and it was a Saturday maybe not schedule so many people on Saturday still. More

by dyona.tramel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
Jan 12, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Jan 18, 2023 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please contact us at our Service Director, Bill Webb at 815-773-2156when you have an opportunity, and we will be more than happy to try and turn your experience around.

January 10, 2023

Very informed friendly and clean. Excellent customer service and they do what they can to get you into the car you want. More

by FAIRYGIRL3617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2023

They were very professional and promptly about my appointment and they can have better seating. More

by JLOPEZ761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Jan 11, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Jan 12, 2023 -

Hawk Chevrolet of Joliet responded

Thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2023

Friendly helpful organized knowledgeable On time professional Costly ,need to have more coupons available In mailers and online Provide yearly calendar w coupons in it For reminders of ma More

by JIMLYNNANN
Recommend Dealer
Yes
Employees Worked With
Young woman in maintance great customer service skill
Jan 10, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2023

Very courteous service. Very clean service area. Very polite and caring service advisor. Repair done on time. More

by ILLINIDAD74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mullin
Jan 09, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 06, 2023

They have been very good with all our purchases and for the most part the service has also been excellent. More

by NEWLAND11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Hawk Chevrolet of Joliet responded

Thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

Jan 09, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

Great customer care. Warm reception liked the video sent to my phone to give me details of what was happening to my car. The shuttle to and from my house was great added More

by schwarltcouf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Petrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Alarcon, Chester Patterson
Jan 09, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for your kind words and this wonderful review! We hope to see you soon!

Jan 09, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

The power window jammed in down position, cold winter day. Very helpful service advisor got things started, technician replaced regulator , had seized bolts. All done in timely manner 1 afternoon. Am ve More

by T&Bv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jan 09, 2023 -

Hawk Chevrolet of Joliet responded

We are so happy to read such a great review about Hawk Chevrolet of Joliet! We look forward to your next visit! Take care!

Jan 09, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2023

Jennifer Gibbs and Bill Webb are the best! ! Reg maintenance or roadside emergency they have you covered! More

by Celticclarissa27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb and Jennifer Gibbs
Jan 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi, We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2023

The dealership has been very good at keeping my Outback in great shape. Very polite and thorough. More

by Bob W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Smeets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Hawk Chevrolet of Joliet responded

Hi Bob, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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