Hawk Chevrolet of Joliet - Service Center

Very friendly and courteous staff. Jerry Castillo went out of his way to make sure that all of our needs were met. Jerry Castillo went out of his way to make sure that all of our needs were met. More

Attentive to needs. Comfortable waiting room. Nice job cleaning car after repair. I recommend this location. Comfortable waiting room. Nice job cleaning car after repair. I recommend this location. More

The customer service dept is so nice, helpful, and sincere. I worked with Zac and I even got into a conversation about a concern I had with my gas mileage on my new 2022 Equinox RS. He was sincere abo sincere. I worked with Zac and I even got into a conversation about a concern I had with my gas mileage on my new 2022 Equinox RS. He was sincere about helping me out with that and with my loaner. While I was there I found my sales girl Mel Hurt. Outstanding service even after I bought my car with her. She truly cares that I’m happy and taken care of. She saw me, found out what I was in for and made sure I was happy with my service! I love this place and would recommended these associates in a heartbeat. More

This dealership is great! Everyone is polite and helpful and they really take care of my car. When I arrive for service the gentlemen explain what is going to be done and if I Everyone is polite and helpful and they really take care of my car. When I arrive for service the gentlemen explain what is going to be done and if I don’t have time for everything that needs to be done they let me know what should be serviced now and what can can wait until my next appointment. This helps a lot! More

Very pleased with their professionalism and service. Recently purchased new Legacy from them and we are very happy with our purchase. Recently purchased new Legacy from them and we are very happy with our purchase. More

Customer service was very good start to finish, I would recommend to friends and family members. recommend to friends and family members. More

Hawk Subaru has been excellent in both their purchasing and service departments. My service rep. Renee was fantastic. She and the service manager worked wonders to get my issue with a 3rd party company res and service departments. My service rep. Renee was fantastic. She and the service manager worked wonders to get my issue with a 3rd party company resolved. They are setting the standard for commitment to professionalism and customer service. I have referred many people and will continue to do so. More

Very helpful and accommodating staff. Reliable. Clean waiting area. Good service and fast service. Thank you Reliable. Clean waiting area. Good service and fast service. Thank you More

Clean waiting area. Fast service. Need better cable. Stations very limited and lacking American spirit. Fast service. Need better cable. Stations very limited and lacking American spirit. More

I had a great experience with Chris at the Plainfield Subaru dealership. I came in on Labor Day weekend and got a car and a good deal. What’s your go to? Could’ve got a better interest rate though. Subaru dealership. I came in on Labor Day weekend and got a car and a good deal. What’s your go to? Could’ve got a better interest rate though. More