Hawk Chevrolet of Joliet - Service Center

The service dept. made a previous service right. Kelvin, the service manager, paid careful attention to the issues, and went above and beyond fixing the issues. I talk made a previous service right. Kelvin, the service manager, paid careful attention to the issues, and went above and beyond fixing the issues. I talked with Dori on several occasions, and she made sure that the issues were brought to Kelvin’s attention. I was impressed at their efforts to correct issues, and were very pleasant about doing it. More

Very good service. They were on time and did great service. Thank you for your service They were on time and did great service. Thank you for your service More

Chester was extremely helpful during my car purchase, he was also very kind and made the whole process a lot less intimidating was also very kind and made the whole process a lot less intimidating More

The service department gave us a loaner car because the service would take about two hours. Sent videos and kept us informed of everything. service would take about two hours. Sent videos and kept us informed of everything. More

They take good care of their customers, and Ken is the best tech if you need your Cadillac repaired best tech if you need your Cadillac repaired More

Excellent service and courteous personnel. The dealership was very clean and I got my car back when promised. The dealership was very clean and I got my car back when promised. More

The customer service representatives have always been kind and respectful. They always tried to work with me. kind and respectful. They always tried to work with me. More

Very helpful and professional. Were there to answer any questions that I had. Even offered me complimentary coffee or water while waiting. Were there to answer any questions that I had. Even offered me complimentary coffee or water while waiting. More

Great experience, excellent advvisor, friendly and helpful. I really appreciate the great service - thank you very much. helpful. I really appreciate the great service - thank you very much. More