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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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November 02, 2022

Everyone is very friendly, courteous and honest. Don McCarthy was easy to work with. Don Sorenson was very attentive. More

by JOGE7270
Recommend Dealer
Yes
Employees Worked With
Manny at Mazda and Don at body shop.
Nov 07, 2022 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

November 02, 2022

The dealership is always pleasant, clean and employees are friendly and courteous. My car was done in a timely manner and that’s why I keep coming back. More

by Ragdollmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember, but he was fine
Nov 07, 2022 -

Hawk Chevrolet of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 02, 2022

They went the extra mile provided us with a loaner and fixed our vehicle no problems since More

by WHEELS77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill weber
Nov 07, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to see you soon!

November 02, 2022

This dealership was great to work with! I’ve had problems making an appointment or even getting a hold of someone at a dealership before, but the people at Hawk were wonderful! They were fr More

by mkregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric (In service)
Nov 07, 2022 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

Nov 07, 2022 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

November 02, 2022

Great friendly service. Easy ability to use the app and set up an appointment. Great reliable and trust worthy technicians. More

by Philbilly2378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Hurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus
Nov 07, 2022 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

November 01, 2022

I appreciate the services you were able to do for me and for the extra items that I requested More

by Musiq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
Nov 06, 2022 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

October 29, 2022

Quick service, quick communication, car was clean and well cared for. Thank you two words More

by K.SMOLARCZYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff c
Nov 06, 2022 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

October 29, 2022

The Hawk Service team is always very helpful and they provide great customer service consistently. More

by JEFFMISSY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lois from Service
Nov 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 28, 2022

The atmosphere was very pleasant and accomdating while waiting. Staff was very courteous while waiting on our car More

by jkmcpherson78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Rodriguez
Nov 06, 2022 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again!

October 23, 2022

Nice job. However, took over an hour and a half for an oil change, with an appointment. (They said easily less than an hour when I dropped it off.) More

by Delete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi Mike, thank you for taking the time to let us know about your experience. We are disappointed to hear that you are not fully satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to Customer Care Manager, Bill Webb at (815) 773-2156. We look forward to hearing from you.

Nov 06, 2022 -

Hawk Chevrolet of Joliet responded

Here at Hawk Chevrolet of Joliet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (815) 600-7621 to discuss ways we can better serve you in the future.

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