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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews
Call Service Center (815) 214-9907

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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October 23, 2022

Nice job. However, took over an hour and a half for an oil change, with an appointment. (They said easily less than an hour when I dropped it off.) More

by Delete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Nov 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi Mike, thank you for taking the time to let us know about your experience. We are disappointed to hear that you are not fully satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to Customer Care Manager, Bill Webb at (815) 773-2156. We look forward to hearing from you.

Nov 06, 2022 -

Hawk Chevrolet of Joliet responded

Here at Hawk Chevrolet of Joliet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (815) 600-7621 to discuss ways we can better serve you in the future.

October 23, 2022

Service was personalised and performed to my specifications. The entire crew was great, and Jeff was a standout! More

by JOHNHWEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael - 5 stars!
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Nov 07, 2022 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2022

The sales and service department are phenomenal. My sales person Mindy Mcorkle and the service manager Ryan Burton are the best in the business hands down. More

by RHUNTNDVP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Burton
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Nov 07, 2022 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2022

Was treated courteously. Waiting area was comfortable and coffee was excellent. Service agent helped enter my service contract into the computer. Overall very satisfied More

by helewyse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
Report | Print
Nov 06, 2022 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

October 21, 2022

Excellent service done in an appropriate amount of time while being treated kindly and with a smile. More

by duplessis1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agus Chu
Report | Print
Nov 06, 2022 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

October 20, 2022

Servicio rápido y hablan español , fui con una buena oferta, buen servicio..servicio de calidad.. More

by brendalisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No recuerdo su nombre pero fue amable
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Nov 06, 2022 -

Hawk Chevrolet of Joliet responded

¡Muchas Gracias, esperamos volver a verte pronto!

October 16, 2022

They have been very professional each time I have serviced my 2018 traverse with them More

by Kmart24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Patterson
Report | Print
Nov 05, 2022 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

October 14, 2022

Very pleasant and friendly, timely work and very clear descripion of rhe work done to the car. They care to please. More

by JBWIRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2022 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2022

Always great service. I feel confident about the services performed, they make me feel like a million bucks! More

by sonic306090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
Report | Print
Oct 17, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2022

Very clean environment and friendly. Coffee and TV available and comfortable. Waiting area.im impressed More

by Lrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale service advisor and Justin woods ser mgr
Report | Print
Oct 17, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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