Hawk Chevrolet of Joliet - Service Center

This dealership’s service department has great customer service. Friendly and efficient. I would recommend Hawk of Joliet. service. Friendly and efficient. I would recommend Hawk of Joliet. More

This dealership is very clean and the service is great. They do give you options on the services you need. They do give you options on the services you need. More

100% the best Service Manager I have ever worked with, and will continue do so. and will continue do so. More

Had 11 am appt. Hour and a half is way to lang for a flat repair. If I am just going to be worked in why make the appointment Hour and a half is way to lang for a flat repair. If I am just going to be worked in why make the appointment More

First time visiting this location and the customer service was awesome! Will definitely be back. service was awesome! Will definitely be back. More

I was very happy that they accepted me foreign oil change on such short notice. All my questions were answered as well. on such short notice. All my questions were answered as well. More

They were helpful and went out of their way to fix our new Tahoe quickly as we were traveling cross country. new Tahoe quickly as we were traveling cross country. More

I haven’t been to the dealership for maintenance in quite a long and now I remember why. First off, when I pulled up, no one approached me to tell me where to go or where to park. So, I drove in and stil a long and now I remember why. First off, when I pulled up, no one approached me to tell me where to go or where to park. So, I drove in and still no one approached me. There were however, three employees standing around and talking. After I looked around confused, one of them finally told me to go inside. Next, I had an appointment at 3 for an oil change. It took them until 4:30 to finish. The guy didn’t even come out to tell me my car was ready. After waiting an hour and a half, I was becoming frustrated so I approached him. As I entered the section where I pay, I saw my car sitting in the ‘I’m done’ section. I’m not sure what the guy was waiting for. I had other things to do that day. Around 3:45, the guy came out to suggest additional maintenance and said it’ll be another 5 or 10 minutes, but as you can see, I was there another 45 minutes. I didn’t realize an oil change took so long. I’ll be going elsewhere for my repairs in the future. The only reason I went was because I had a pretty good coupon. Then when I got back into my car, the plastic was still on the seat, the dirty foot mat was on the floor, the numbered sign was still on my rear view mirror. What do I look like? The garbage person? Why didn’t the people throw these things out? I brought my car in clean, I expected it to be clean when I left. More

Hawk Subaru is a great dealership to do business with. We are on our second vehicle from Hawk Subaru and it probably won't be our last. Everyone is so friendly We are on our second vehicle from Hawk Subaru and it probably won't be our last. Everyone is so friendly More

Service writer was very good got my paperwork put together quick and checked me out closed to the time she said the job would be done .They took good care of my car together quick and checked me out closed to the time she said the job would be done .They took good care of my car More