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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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October 01, 2022

Very thorough, pleasant & professional, estimate completed in a timely manner and well as the work More

by dmayr1326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burton
Oct 04, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2022

Very good custom service kept me informed of what the problem was with my vehicle More

by crystafranklin71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Chu
Oct 14, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 30, 2022

Work I brought vehicle in for was completed. My vehicle still had a check engine code. Asked for an estimate to repair this issue 3 times and never got one. P0191 fuel rail pressure.. First More

by BRASS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didnt get names
Oct 03, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 so we can assist you further.

September 29, 2022

I liked the service I received during my visit. Service manager was very courteous and knew his job well. More

by CLEWICKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Smeets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2022

Great service fast service great waiting area coffee plus vending machines Reasonable price for oil chance More

by Jasso.minerva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Oct 02, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2022

The service department is awesome! They treat you like family! I've been to many Subaru service departments, and this one is the best!! More

by Hanapepe11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and Sam
Sep 30, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2022

Great service for sure. They go above and beyond expectations in all was for sure More

by NICK.WELLENSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Smeets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2022

They had my truck for 2 weeks and didn't do anything to it and was supposed to have engineer look at my sunroof and never called him to come out very disappointed More

by Ropersdecks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Sep 30, 2022 -

Hawk Chevrolet of Joliet responded

Hi Ropersdecks, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to our Customer Care Manager, Bill Webb at (815) 773-2156. We look forward to hearing from you.

September 27, 2022

I loved the service and how nice everyone was I also live my new car More

by Latanya Noel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Chester Patterson
Sep 30, 2022 -

Hawk Chevrolet of Joliet responded

Hi Latanya, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 24, 2022

I was told by Hawk Cadillac that I needed new rotors but went to a different Cadillac dealership and they told me they were able to turn my rotors. More

by mjhaley500
Recommend Dealer
No
Employees Worked With
Vanessa Alarcon
Sep 26, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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