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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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September 15, 2022

The upcharge for service is ridiculous. You wanted to charge me $624 for a window regulator to be fixed when the part is $100 at auto zone. I found someone way cheaper to do the work. Never More

by MARYKSMITH92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Sep 19, 2022 -

Hawk Chevrolet of Joliet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Our Service Director, Bill Webb at 815-773-2156

September 14, 2022

Excellent service department! Would recommend this dealership to everyone. Professional, knowledgeable, prompt. Awesome experience at Hawk! More

by CG2180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Report | Print
Sep 19, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

September 14, 2022

Very friendly knowledgeable in knowing what services were needed. Only downside was the price of the service.!!’ More

by Cheech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Patterson
Report | Print
Sep 19, 2022 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2022

Yabba dabba doooo. Bok Bok Bok Bagok I’m a chicken. I pledge allegiance. Fifteen More

by t.vonholten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, Peter Bates
Report | Print
Sep 18, 2022 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 13, 2022

I had an 8 am appointment for an oil change, which is the 1st of the day. It took an hour and 15 minutes. No other services were ordered. In my opinion, that's too long. More

by griffindavid1324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Sep 18, 2022 -

Hawk Chevrolet of Joliet responded

Hello, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

September 11, 2022

Never have any issues. The cost is reasonable and they send you a video of what they did and found. More

by JKREJCIL1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry. I was at mazda not chevy
Report | Print
Sep 15, 2022 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 10, 2022

Good costumer service. Good service. I will be back. I will recommend to my friends. More

by Vero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cameron
Report | Print
Sep 14, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. If you're ever in need of more help, please let us know!

September 09, 2022

The people at Hawk Mazda were very helpful when I took my car to be serviced! More

by SKUBISTAL70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
Report | Print
Sep 14, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

September 08, 2022

Courteous, listen closely while explaining the issue about your car and ready to solve it. More

by alice.hodges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentlemen in the service department
Report | Print
Sep 13, 2022 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 15, 2022 -

alice.hodges responded

Awesome service and thank you!!!!

September 06, 2022

Everyone was great taking care of my scheduled service. Everything was easy and went great. Didn’t wait long to complete. More

by jt_davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Sep 11, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

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