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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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August 27, 2022

Recommends expensive and completely unnecessary repairs to vehicle. This has happened on my previous two visits with different repairs More

by RMABBOTT13
Recommend Dealer
No
Employees Worked With
Unknown
Sep 01, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we regret your experience with us was not up to the standards we strive for. Please contact our Service Director, Bill Webb at 815-773-2156 when you have an opportunity, and we will be more than happy to try and turn your experience around.

August 26, 2022

The service was great and my car was well taken care of. . thank you appreciate the help More

by EXCURSION369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thorn
Aug 31, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 25, 2022

Everyone did a great job. The only issue was the waiting time. You need outside seating More

by NANITAKAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 30, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2022

Friendly service and done in a timely manner. Oil change and tire rotation was way overpriced at 107$. Seems like ecery time i get this serivce done in past five years the cosr goes up 10-15$. I More

by MOJODOJOHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 30, 2022 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything we can do for you; we are more than happy to help!

August 25, 2022

I've only experienced friendly and efficient service for all of my vehicles from Hawk. More

by SBIXENMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember names
Aug 30, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2022

On time service, polite staff, clean waiting area, price for service was fair, no pushing on any additional add ons. Appointment scheduling online was easy and respected. More

by lizycolon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2022

Luis was genuine and friendly and made me feel right at home. He took the time to explain exactly what service was done to my vehicle and as I was leaving I showed Luis the rear bumper plastic coating issu More

by LIZLONGHINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Noaska, Luis Figueroa
Aug 29, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2022

Very professional service. Dale and Vince were most helpful. The video from the tech was outstanding. Honest and accurate. It’s a great idea for better customer service More

by rcweins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale and Vince
Aug 29, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2022

The gentleman that helped me I think I think his name was Kevin however he was very professional he was very attentive to my needs and he also explained to me the importance of my services that was needed More

by Cherri
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 26, 2022 -

Hawk Chevrolet of Joliet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

August 21, 2022

Jennifer in service was very helpful. She answered all questions and promptly returned phone calls. Kept me up to date and informed on our vehicle More

by karen.massengill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
Aug 26, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jennifer here at Hawk Chevrolet of Joliet! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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