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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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August 21, 2022

From service advisor too checking out, a great experience that give me the assurance that my Chevy has been properly handled. More

by Frsnknkatieg13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not notice
Report | Print
Aug 26, 2022 -

Hawk Chevrolet of Joliet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2022

Everything was fine until Covid hit. Since then they have reduced discount persentage to shop owners who support this dealership and all the Hawk dealerships and as of yet refused to bri More

by SCOLAS
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
John King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Alarcon
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Aug 25, 2022 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

August 20, 2022

Everyone at Hawk Mazda in the service department was professional, courteous, and respectful. I thoroughly enjoyed my experience there. More

by afaynik5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince and the service department and a supervisor or manager
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Aug 25, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 20, 2022

Fantastic quick service, walked in told my advisor what i needed done in order for me to pass emissions with no hassle he wrote up my repair order and got my vehicle back in perfect shape! Great people & Hig More

by Michael P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David hilmes
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Aug 25, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2022

Bill and Jen are always the best! They are the reason why I came to Hawk Joliet from Hawk bridgeview. Amazing people! More

by JVERDUZCO-HIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen and Bill Webb
Report | Print
Aug 25, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2022

I am pleased to have had my vehicle repaired. I wasn't happy with waiting on a car loaner. I had things to take care of More

by ANNDRAWSPRETTY
Recommend Dealer
Yes
Employees Worked With
Angus
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Sep 24, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to our Customer Care Manager, Bill Webb at (815) 773-2156 at your earliest convenience to discuss how we can turn your experience into a positive one.

August 18, 2022

Quick, professional service for maintenance on my Cadillac. My and my son felt comfortable waiting and didn’t have to wait long. Will definitely return for future vehicle services. More

by jjasminea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
Report | Print
Sep 24, 2022 -

Hawk Chevrolet of Joliet responded

Hi Jjasminea, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 17, 2022

I was very happy with the service provided this time compared to my previous experience. Customer service has improved a great deal. More

by TEOCUITLATL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee
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Sep 25, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 17, 2022

The scheduling fits my busy week and the service is wonderful. The personal attention is great. More

by Hnhaynes71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Sep 24, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2022

It was way way way way way way way way way way way way too expensive. I am not so sure about next time. More

by GRANDZIEL
Recommend Dealer
No
Employees Worked With
Idk
Report | Print
Sep 24, 2022 -

Hawk Chevrolet of Joliet responded

Hi Grandziel, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our Customer Care Manager, Bill Webb at (815) 773-2156 so we can make your experience a positive one.

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