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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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August 16, 2022

I really like to come here to do the service for my car the team are always friendly and try to make you happy in each visit I recommend this location More

by KHAERLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Aug 19, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 16, 2022

I went in because I just had a wheel alignment the previous week and my steering wheel was doing the same. They told me now it’s the struts and it’s $1400 and I said well why wouldn’t they have told More

by DAWNMRITCHIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I worked with service , Chester Patterson
Sep 25, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to our Customer Care Manager, Bill Webb at (815) 773-2156 so we can work towards a resolution.

August 15, 2022

I was totally satisfied with the service. people are always friendly and quality work i do all my service work here More

by Lovell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus
Aug 19, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 14, 2022

Very efficient and friendly. I received my vehicle in the timeframe I was told. The technicians were friendly More

by MARGALUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chester Patterson
Aug 18, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2022

Great customer service interactions. Service was efficient and quick and for a good price. Would recommend! More

by Brookehenderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martinez, Tyler Christansen
Aug 18, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 12, 2022

Dealership did a good job replacing brakes. They signaled that the two rear tires had metal pieces in the tires that could not be repaired. I requested a list if recommended tires from the serv More

by Ztkh04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t reaver his name
Aug 17, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our Service Director, Bill Webb at 815-773-2156 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 11, 2022

Both of my experiences choosing hawk has been the best my car has only been in the shop hours less than a day. They go above and beyond to help you. More

by Darren9735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 14, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2022

This appointment was Easy to schedule and the oil change was completed quickly and then I was on my way More

by BHOWE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 14, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2022

Great Service, so far i feel i can trust them with recommendations and repairs. Great so far More

by sonic306090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt & David
Aug 14, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

August 10, 2022

They did a great job doing the diagnostic and they paid attention to my concerns. I liked that they answered my questions about tires More

by Duncan651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

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