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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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June 17, 2022

I went to get an oil change. Service was completed on 06/15/2022. Didn't use car until next day, Go in garage, notice a large amount of oil on garage floor. Was not happy. Oil More

by STEVENPOLAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Jun 17, 2022 -

Hawk Chevrolet of Joliet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Service Director, Bill Webb at 815-773-2156 when you have a chance. Thank you, and we look forward to hearing from you.

Jun 17, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at location-email to discuss this further. Customer Care Manager, Bill Webb at (815) 773-2156

June 17, 2022

We have Purchased 2 Vehicles from Hawk! ! Friendly Atmosphere!! First time Dealing with your Service Advisor Joshua Moore and I have to Say he was Excellent in Meeting Our Needs!! More

by STEELROSE545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Moore
Jun 20, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2022

Thorough and fast! Very courteous with a comfortable waiting room. Thank you for getting me in and out in an hour! More

by SUSANWOODWARD12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2022

Jeff was very friendly and helpful. He was able to determine what was wrong with my car immediately and had it fixed when promised. More

by SILMARQ5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 17, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Please don't hesitate to reach out to us if there's anything more we can do!

Jun 17, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

June 15, 2022

Great customer service . Great service They get your car in the time they told you. They clean my car More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose / part service
Jun 16, 2022 -

Hawk Chevrolet of Joliet responded

Hi Maria, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2022

Excellent truck center great service. A special thanks to Ruth for going over the Cadillac experience with me on the new XT5. More

by Pontiacdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave & Ruth. 5 Stars
Jun 16, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2022

My vehicle was completed professionally and I was impressed with the technology used to communicate what services could be additionally done. This may seem minute but the waiting area beverage “stati More

by DMBIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jubeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at location-email at your earliest convenience and we will do our best to resolve this with you. Customer Care Manager, Bill Webb at (815) 773-2156

June 14, 2022

Great service! ! Came in at the last minute for an oil change without an appointment and they were able to accommodate me with no problem. Thank you!! More

by MRSWCOOPER1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young at 1st desk to the right of doors
Jun 14, 2022 -

Hawk Chevrolet of Joliet responded

Hi. Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

June 13, 2022

Always a great group to get car service from! Appointment was on-time and I received excellent customer service. More

by JEFFMISSY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t know his name
Jun 14, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We hope to see you soon!

June 11, 2022

Excellent service on my Subaru Outback. They are fast and friendly. I highly recommend them. More

by Laura L
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Hawk Chevrolet of Joliet responded

Hi Laura, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Jun 13, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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