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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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May 03, 2022

The staff was very kind and quick. The made sure I was satisfied with the service. More

by rbe27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2022

Misinformed multiple times, and no follow up after messages left. Had to wait a week to get a loaner car when my car is still under warranty. More

by DINA.KLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan,
May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (815) 600-7621 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 02, 2022

All steps of first time service on new car gave a total pleasant experience...drop off was handled professionally, wait time was as quoted by service personnel and waiting area comfortable. More

by DIBILL97
Recommend Dealer
Yes
Employees Worked With
Chad Smeets
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2022

Very nice person who met me and explained everything about to be done , name was Luis More

by richard.serpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we are glad we could help! We sincerely value your business and look forward to your next visit!

April 29, 2022

Not once did I receive a phone call regarding my vehicle in the two weeks it was there. The service guy who was in charge of my vehicle ordered piece by piece instead of a full clutch kit to add more money. More

by Mbarton953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager Ryan
May 03, 2022 -

Hawk Chevrolet of Joliet responded

Hello, Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to our Service Director, Bill Webb at 815-773-2156 so we can work towards a resolution. Thank you for bringing this to our attention. We hope to hear from you soon.

April 28, 2022

I was at Subaru and they took excellent car of my car Jeff Colbert went out of his way to help me and Pete the mechanic very very happy More

by CORDIAKUNKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris tagl
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2022

Great Customer Service the lady who help me name DaeJa to made my appointment was very friendly & very customer service Orientated. More

by REGINACREAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DaeJa Creal, Jesus Rodriguez
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Until the next time we meet, take care!

April 27, 2022

Good and fast service and very cursstures service personnel and very clean service and waiting area. All ways satisfy with the service More

by EC.THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jubeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 27, 2022

Great Service,Great service Manager. They did a good job. Quick service, Friendly people. Thanks More

by PAULKUZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webb
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 27, 2022

Work was completed to my satisfaction on a timely basis. Very personable service by all members of the staff. More

by Mike Mayr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burton
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi Mike, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. We are always more than happy to assist you if anything else comes up. Take care!

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