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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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April 20, 2022

Always friendly and get things done to my satisfaction. Very clean place waiting room, bathroom, ext. More

by BELIEVE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. Please don't hesitate to reach out to us if there's anything more we can do!

April 20, 2022

Very knowledgeable and friendly staff. Very easy to work with and helpful from beginning to end. More

by GRBerger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2022

Awesome service, love being out in an hour! Easy to schedule appointments on line too! More

by brianjulierice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

April 16, 2022

It took almost 3 weeks to complete the process. We did get a loaner but only after 2 visits that proved futile. The work is done but there was some paint damage to the tru k & also the headliner More

by AndyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in service
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hello Andyb, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 16, 2022

Justin and his Service Team are excellent! They always go always above and beyond to ensure customer satisfaction. I highly recommend Mazda Hawk Service. More

by Big9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Dale
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We're looking forward to your next visit with us!

April 15, 2022

No major issues with Hawk service. They are accommodating with shuttle transport and work with Enterprise Fleet to get it done as soon as they can More

by eric@caveenterprises.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

April 15, 2022

One thing I liked is that they bring you to your house while they fix your car and then send a person to pick you up. More

by andj4armando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are so happy to read such a great review about Hawk Chevrolet of Joliet! We're looking forward to your next visit with us!

April 14, 2022

The customer service was great. My service rep, David Hilmes was very helpful and knowledgeable. More

by ANNCARTER63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hilmes
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. If you're ever in need of more help, please let us know!

April 14, 2022

Easy to schedule, wonderful communication, experienced and great people. The service team made me feel welcome and that I was in good hands. Overall a great experience. More

by BRAUEJO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 13, 2022

Service department was awesome. I waiting for my car the waiting room is clean they have coffee water. The people at Hawk are very nice. More

by Dot15563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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