Back

Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.5
267 Reviews

267 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

Sort by
June 09, 2025

The only reason I would give more than 1 star is due to the Service department and working with Brandon (I give him 5 stars). I first brought the truck in for service but then we decided to sell it back to More

by AA
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sisco Rangel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Hawk Chrysler Dodge Jeep Ram responded

We truly appreciate your feedback and are glad to hear that Brandon provided excellent service. However, we regret that your sales experience did not meet expectations, and we sincerely apologize for the delay in processing your check. Clear communication and timely follow-ups are important to us, and we understand how frustrating this situation must be. We want to make this right. Please reach out to our General Manager, Jim Kinney, at jimk@hawkcdj.com so we can review your concerns and work toward a resolution as quickly as possible.

June 08, 2025

Friendly, courtesy,clean. When I drove up the attendant quickly took my information and took my jeep to get repaired for the recall More

by gloriar421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad to hear you had a positive experience with our team and appreciated the quick service. Your satisfaction is important to us, and we look forward to assisting you again in the future!

June 06, 2025

Friendly staff and great service. I highly recommend this location and will this dealership again More

by curt.rouser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review, Curt! We're thrilled to hear you had a great experience with our friendly staff. Your recommendation means a lot to us, and we can't wait to welcome you back to the dealership!

June 03, 2025

I loved every minute of it they was fast and very king would recommend again for sure! More

by Dray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio De La Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Oddo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Dragomir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks, Dray! We're so happy to hear you had such a great experience. Our team works hard to provide quick and friendly service, so your recommendation means a lot to us. We look forward to seeing you again in the future!

May 28, 2025

Excellent service! Service took less than 1 hr definitely recommend taking your vehicle to this dealership. More

by Noemí Roldan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Hawk Chrysler Dodge Jeep Ram responded

Noemí, thank you for your fantastic review! We're delighted to hear you had such a positive experience and appreciate your recommendation. Our team works hard to provide quick and excellent service, and it’s great to know we met your expectations. Looking forward to seeing you again!

May 28, 2025

Excellent service! They took my car right away and in less than one hour I was out. Explained e everything my car needed I deal and provided a video as well. More

by Noemí Roldan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Hawk Chrysler Dodge Jeep Ram responded

Noemí, we’re thrilled to hear you had such a positive experience! Our team prides itself on quick service and clear communication, so it’s great to know you appreciated the video explanation. Thank you for your kind words and support!

May 27, 2025

Went quick lane for oil change and tire rotation. Work was performed in a timely manner. More

by woz1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
May 28, 2025 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review! We're so happy to hear that you had a quick and efficient experience with your oil change and tire rotation. Your satisfaction is our priority, and we appreciate your support!

May 26, 2025

Had a great experience great job and wonderful team members love this place to get oil change very quick service and courteous workers More

by Juanita.g70@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Juanita! We’re thrilled to hear you had a great experience with our team. Quick service and courteous staff are what we strive for, and it's wonderful to know we hit the mark. We look forward to seeing you again for your next oil change!

May 22, 2025

Great service as at always at Hawk auto! I had an oil change done and really appreciate their ride service. You can drop your car off, they take you back to your home and pick you up when th More

by T.hlavac92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review! We’re so happy to hear you enjoyed our ride service during your oil change. Providing a convenient experience is our priority. We appreciate your support and look forward to seeing you again!

May 05, 2025

Extremely poor customer service, It seems the different departments don't communicate, they don't return phone calls. -5 🌟 More

by Disappointed customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denis Healy
1.0
This rating includes all reviews, with more weight given to recent reviews.
AnnMarie Sedlack
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Hawk Chrysler Dodge Jeep Ram responded

We sincerely regret to hear about your experience and understand how frustrating it must have been to deal with communication issues. Providing clear and responsive service is important, and we apologize if we fell short in this regard. We appreciate your feedback and take it seriously. If there’s anything further we can do to assist you, please don’t hesitate to reach out to our General Manager, Jim Kinney, at jimk@hawkcdj.com. We hope for the opportunity to provide you with better service in the future.

1
...