Hawk Chrysler Dodge Jeep Ram - Service Center

Recently moved to Chicago from Las Vegas Brought my 2016 Chrysler 200 for service. Worked with Pete and Brandon. Outstanding customer service, 1st time at this dealer, they treated me like a VIP. spent 2016 Chrysler 200 for service. Worked with Pete and Brandon. Outstanding customer service, 1st time at this dealer, they treated me like a VIP. spent time with me and answered all of my questions. .Did not over promise when the car would be ready and kept me informed on what the status was. Best experience I have had at a dealership and I have had many different cars over the last 55 years! I highly recommend them! No matter where I live in the Chicago area I will go there for serviice on my 200. Andy Anderson More

I find the service department friendly and efficient. When I come in for oil changes, they check my records and can tell when and what they performed last visit and if I need any other service I need When I come in for oil changes, they check my records and can tell when and what they performed last visit and if I need any other service I need or will be upcoming. More

The entire staff are Great, they all know me by name, Guess Who: Corliss Kimble! The One & Only. But those prices for parts and lobar are killing me!!! Thanks Guess Who: Corliss Kimble! The One & Only. But those prices for parts and lobar are killing me!!! Thanks More

Fast service. Good communication with service representative. Got in and out the same day. Had to have my infotainment head unit replaced Good communication with service representative. Got in and out the same day. Had to have my infotainment head unit replaced More

Thanks for all your help. I will return for my next service. Thanks again for your help I will return for my next service. Thanks again for your help More

Fast clean service. In and out without any issues. Pretty much no wait for express oil service. In and out without any issues. Pretty much no wait for express oil service. More

Everyone was very professional and polite, Everyone was also very knowledgeable about taking of my needs for my truck. also very knowledgeable about taking of my needs for my truck. More

Service was performed promptly and efficiently. Wait time was not mentioned by service department, but was kept at a minimum. Wait time was not mentioned by service department, but was kept at a minimum. More

As always service/staff extremely knowledgeable and friendly. Unfortunately, this visit.. I couldn’t get the radio fixed to my patriotic, due to part discontinued by jeep. So, I am without a radio fo friendly. Unfortunately, this visit.. I couldn’t get the radio fixed to my patriotic, due to part discontinued by jeep. So, I am without a radio for good. Wondering if I should contact jeep manufacturer myself and ask if they by chance have the part stored away somewhere needed for the radio that is now useless to me. More

Rogelio was fantastic. I walked in to get information on my car brakes. I spoke with Rogelio who was attentive, professional and got the brakes done that day! I walked in to get information on my car brakes. I spoke with Rogelio who was attentive, professional and got the brakes done that day! More