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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.5
271 Reviews

271 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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January 04, 2021

Extremely pleasant, organized, and professional! Brought my vehicle in for an oil change and multi point inspection. Very quick and clean. Will definitely be back! More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sisco Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
enrique herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Ray, alan ruvalcaba, Brian Gagliano
Jan 05, 2021 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the review, Kyle! We're glad we could get your service done and that we were up to your standards. If there is anything else we can do for you, feel free to give us a call! Thank you, and drive safe.

November 26, 2020

Great new feature with video in text for service update. BUT, the issues i brought the jeep in for surfaced again next day so now need another visit. More

by Bovuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Service Manager
November 25, 2020

Alex was very helpful and customer service was very friendly and fast. This is my fifth Jeep and the fourth from this dealership and will be coming back for service, and when I'm ready for a new vehic More

by donnakern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Else
Nov 30, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

We're so happy to hear it, Donna! Thanks for choosing us and we look forward to working with you.

October 29, 2020

People are friendly. Service is great. And no high pressure 'upselling' of things I don't want or need. I plan to keep using Hawk for all my Jeep service needs. And when it is time to buy my next ve More

by Jeep Wrangler Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quetzalcoatl Torres
Nov 03, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the wonderful rating! We really appreciate it. Safe travels and we look forward to working with you again.

October 16, 2020

Brought in for oil change and they also took care of two recalls and rotated tires all in a very timely matter. Excellent service worth the 45 minute drive More

by Gossman0725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
JASON BELTRAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Else
Oct 19, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the great review! We're glad you had a good experience and hope you'll consider visiting us again.

October 08, 2020

I have to say that my experience at Hawk was amazing. Justin E. was welcoming, kind, knowledgeable and fun to speak with. He listened to what I wanted and made the deal happen in record timing. If you w More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
justin eick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Else
Oct 12, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the great review, Jay! We're happy to hear you had such a positive experience. Please drive safe and we hope you'll consider working with us again.

October 01, 2020

My service visit was excellent from start to finish. The service adviser was knowledgeable, friendly and helpful. He explained everything fully, letting me know just when he expected the work to be done. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lukasiewicz
Oct 02, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the great review! We're happy you had a good experience and hope you'll consider working with us again.

September 27, 2020

Excellent and quick service, no appointment needed for oil change/ tire rotation. Q was responsive to my vehicle needs, so I’ll definitely be back!! More

by Rgmansfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Q, Oscar
Sep 28, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

We're so glad to hear it! Thanks for choosing us and we hope you'll consider working with us again.

September 16, 2020

Great service and fixed one of the major issues. Would definitely come back here instead of any other facility since they were giving me the wrong recommendations. More

by fjuarez42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Rodger
Sep 21, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

We appreciate the recommendation! Thanks for choosing us and we look forward to working with you again.

September 15, 2020

Evelyn was polite, courteous and very knowledgeable regarding my vehicle concerns. She completed my request quickly and professionally. Awesome experience Evelyn And I appreciate you! More

by ignacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn
Sep 16, 2020 -

Hawk Chrysler Dodge Jeep Ram responded

Thanks so much for the great review. We're so happy to hear you had a positive experience! Drive safe and we look forward to working with you again.

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