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Hawk Ford of Carol Stream
Carol Stream, IL
260 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 260 reviews
November 04, 2020
Worked with Zac to have my Edge serviced. I was pleased with the work done, and it was finished at the time they told me it was going to be completed.Zac was very accommodating. with the work done, and it was finished at the time they told me it was going to be completed.Zac was very accommodating. More
by george
Employees Worked With
Zac, Pam Conn
Helpful September 22, 2020
The service department took me in last minute and helped me get my car back on the road. Best service ever! I would definitely recommend omend this place to anyone looking to buy or or service there vehic me get my car back on the road. Best service ever! I would definitely recommend omend this place to anyone looking to buy or or service there vehicle at cotton ford. More
by Lilly0014
Employees Worked With
Pam Conn
September 02, 2020
All went very smooth in service for a warranty repair on my 2019 Ford Edge. Service people were very helpful and professional. Repair was done in one day. I could"nt be happier. my 2019 Ford Edge. Service people were very helpful and professional. Repair was done in one day. I could"nt be happier. More
by Chuck Wetherington
Employees Worked With
Pam Conn
August 22, 2020
Very pleased by work done on my ford Taurus. I buy all my cars here and have all service performed here. I am a twenty five year customer and always happy with Joe Cotton Ford. cars here and have all service performed here. I am a twenty five year customer and always happy with Joe Cotton Ford. More
by Chuncha
Employees Worked With
Pam Conn
August 09, 2020
Buyer from out of state. Came from Michigan to buy a pre owned car. They made it painless and took care of everything. Would definitely buy from them again in the future. Came from Michigan to buy a pre owned car. They made it painless and took care of everything. Would definitely buy from them again in the future. More
by mikev
Employees Worked With
Mike
July 21, 2020
Smooth and easy process Purchased my first Ford through the COSTCO program. Joe Cotton made it extremely easy. No pressure on F&I side. Would definitely recommend to other Purchased my first Ford through the COSTCO program. Joe Cotton made it extremely easy. No pressure on F&I side. Would definitely recommend to others. More
by Matt
Employees Worked With
Dave Augustyn, Rick Turner, Dan Bugielski, Pam Conn
July 21, 2020
Great service. Great service team, Mike took good care of me. All of the work was done at a fair price and they washed my truck when they were done. Great service team, Mike took good care of me. All of the work was done at a fair price and they washed my truck when they were done. More
by Bruce
Employees Worked With
Mike Mann, Jason Conn
June 30, 2020
One of the reasons I continue to buy our equipment through Joe Cotton Ford starts in the showroom, then carries over into new car delivery and concludes with the service department. Dedication, knowle through Joe Cotton Ford starts in the showroom, then carries over into new car delivery and concludes with the service department. Dedication, knowledge and an I CARE attitude. It doesn't matter the cost of the car or what work is being done, they're always smiling and asking if there is anything else they can do for you. If you haven't tried Joe Cotton Ford, you owe yourself that treat! BTW, the car comes back cleaner then when I dropped it off. More
by Serg
Employees Worked With
Zak, Jason, Dave
May 21, 2020
Great service team..... Mike Mann in the service department will go the extra mile to correct any vehicle issues. Would recommend to others to see for themselves. department will go the extra mile to correct any vehicle issues. Would recommend to others to see for themselves. More
by GH22
Employees Worked With
Mike Mann
