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Hawk Ford of Carol Stream
Carol Stream, IL
388 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 388 reviews
November 09, 2021
Purchased a Ford F-150 Super crew. Fair and easy process. Worked with Scott Hill, very easy going individual, and patient in-spite of chilly temperatures outside. We came to an agreement and wrapp process. Worked with Scott Hill, very easy going individual, and patient in-spite of chilly temperatures outside. We came to an agreement and wrapped things up efficiently. We left feeling like we got a good deal and enjoyed the entire process (when was the last time anyone said that at an auto dealer?). While inventory is still low around the country, the Joe Cotton dealership still had enough options for us to weigh out a decision and make the purchase we wanted. Good place to do business. Thank you. More
by Bashar
Employees Worked With
Scott Hill and Mike the GM, Pam Conn
October 17, 2021
My experience at Joe Cotton was primarily with Rich and Bob. They were both fantastic! They were both very kind and took the time to listen to exactly what I was looking for in a new vehicle. Afterwards, t Bob. They were both fantastic! They were both very kind and took the time to listen to exactly what I was looking for in a new vehicle. Afterwards, they quickly found me one that was perfect and made the whole process extremely smooth! More
by Klaudia G
Employees Worked With
Dan
October 12, 2021
Great place to do business at. Always very professional and pleasant employees. We buy all are cars from Joe Cotton Ford and also have all of them serviced there - 8 purchased over 8 years and 3 servced. and pleasant employees. We buy all are cars from Joe Cotton Ford and also have all of them serviced there - 8 purchased over 8 years and 3 servced. More
by Debbie
Employees Worked With
Pam Conn
September 22, 2021
Danny made the experience of getting a car so easy, that I bought out another lease I was currently in. That's right, I left with not one, but TWO car purchases. This was especially important because just I bought out another lease I was currently in. That's right, I left with not one, but TWO car purchases. This was especially important because just 5 days prior I walked out of another dealer with nothing. Joe Cotton Ford cares about its employees, and that shows with their service. More
by MACNAFRANK
Employees Worked With
Danny
August 24, 2021
So far so good with service after purchasing 3 company trucks and a car for myself. Mike is an awesome salesman and would continue to return for all of our vehicle needs. trucks and a car for myself. Mike is an awesome salesman and would continue to return for all of our vehicle needs. More
by Laborers Training Fund
Employees Worked With
Mike Krawec
