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Hawk Ford of Carol Stream
Carol Stream, IL
387 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 387 reviews
February 07, 2025
Everyone we encountered in the auto buying process was friendly, straightforward, and pleasant to deal with. friendly, straightforward, and pleasant to deal with. More
by Aimygerl
February 05, 2025
Sharon was very respectful and kind, helping a lot with features in the truck and more features in the truck and more More
by willvala
Employees Worked With
February 04, 2025
Sharon and Mike diel our awesome people and took great care of us. We had our 3 yr old daughter and made us feel at home and we tested 4 different cars. Was a pleasure and a wonderful experience and would care of us. We had our 3 yr old daughter and made us feel at home and we tested 4 different cars. Was a pleasure and a wonderful experience and would recommend them to anyone buying a car. More
by Rsnookie69
February 03, 2025
Car battery died. Called Hawk Ford Carol Stream and they set me up with a tow. Battery replaced and car delivered back the next day. Was informed of the status of the Called Hawk Ford Carol Stream and they set me up with a tow. Battery replaced and car delivered back the next day. Was informed of the status of the replacement continuously through the process. I never had to leave my house. Many dealerships get a bad rap for their service department, but not for this one. Been a customer since 2015 and will use them as long as I own a car. Thanx to the team. More
by JRI
Employees Worked With
Alex Shelby & Jamie Benck
February 01, 2025
Sharon and Danny are the best! They make buying a car so easy. They treat you like family. I am definitely send everyone I know to them! They make buying a car so easy. They treat you like family. I am definitely send everyone I know to them! More
by Jspizz2144
January 31, 2025
Good service. Flex on the rates. Demoed car well. Listened to my needs and requests. Flex on the rates. Demoed car well. Listened to my needs and requests. More
by donnasiemons
Employees Worked With
January 30, 2025
Excellent easy fair pleasant not a bad thing to say I would do again in a heartbeat would do again in a heartbeat More
by j2006meyer
Employees Worked With
January 28, 2025
Friendly professional helpful and took time very punctual as well. Helped out w keeping the kids occupied as well. Helped out w keeping the kids occupied More
by jessicamcvady
Employees Worked With
January 25, 2025
Went in looking at a 2023 edge, they didn't have it anymore. Sharon said we have a 2022 edge st, I fell in love with it. She was great to work with. anymore. Sharon said we have a 2022 edge st, I fell in love with it. She was great to work with. More
by irshgirl
Employees Worked With
January 18, 2025
Sharon was very patient and understanding with my current situation. She found me the truck I wanted and within my budget. . Great job situation. She found me the truck I wanted and within my budget. . Great job More
by aggie0092
Employees Worked With
