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Hawk Ford of Carol Stream

Carol Stream, IL

4.9
401 Reviews
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175 W North Ave

Carol Stream, IL

60188

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Showing 401 reviews

March 08, 2025

Waiting for finance took a bit but Sharon was very kind and got me what I wanted/needed for my new vehicle. More

by Matt S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Vida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Hawk Ford of Carol Stream responded

Matt, Thank you for taking the time to share your thoughts on working with Sharon and our team. We're glad to hear we delivered such a great experience!

March 07, 2025

Pete Abramowicz in service was great to work with. I told him my concerns and he went above and beyond to see that we were taken care of. Thank you so much for the great service! More

by tinamw021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Hawk Ford of Carol Stream responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 06, 2025

What could have been a stressful experience actually turned out to be a really easy and lovely experience! Highly recommend! More

by pembrokea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Hawk Ford of Carol Stream responded

It's fantastic to hear that Sharon and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hawk Ford of Carol Stream!

March 06, 2025

Everything was done to make the deal as beneficial to us as possible. Above and beyond! More

by Cmorton26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Diehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Hawk Ford of Carol Stream responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hawk Ford of Carol Stream!

March 04, 2025

Sharon was amazing helped me get to the payment I needed since I am retired , thank you for being so patient with me More

by tonylombardo801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Hawk Ford of Carol Stream responded

Tony, it's great to hear that Sharon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hawk Ford of Carol Stream!

February 27, 2025

Sharon was amazing helping me with my last two cars I will forever use her anytime for car needs :) More

by ddicosola123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Hawk Ford of Carol Stream responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 26, 2025

Friendly staff. Great service. Have used this dealer over the years & are always great to work with. More

by Nicole.m.swanson69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac Kohler
Feb 27, 2025 -

Hawk Ford of Carol Stream responded

Thank you so much for your kind words, Nicole, and for taking the time to leave us this wonderful feedback!

February 25, 2025

Very friendly. Awesome experience. I would highly recommend her to my friends and family. Thank you, Sharon! More

by tywd3792
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Hawk Ford of Carol Stream responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hawk Ford of Carol Stream.

February 22, 2025

Excellent customer service, Sharon really look out for me & helped keep the expense down, thanks for Sharon. More

by byfordabasham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Hawk Ford of Carol Stream responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Sharon and truly appreciate your feedback.

February 22, 2025

Sharon was friendly and helpful and made the whole transaction easy. There was no high pressure tactics. Our interaction with the business was friendly and businesslike. More

by Bab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Hawk Ford of Carol Stream responded

Here at Hawk Ford of Carol Stream, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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