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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
661 Reviews

661 Reviews of Hawk Subaru of Joliet - Service Center

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August 27, 2022

Got issue diagnosed and corrected quickly checked and saw my extended warranty was in place and replacement of A/C compressor was $100. Repair time less time than estimated. More

by SPELICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female Service Rep
Aug 30, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2022

Everyone was extremely professional and courteous. The shuttle service was very convenient and the overall service (oil change, tire rotation, and a recall) were executed quickly. I've always had a p More

by SHELPS1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department Luis I believe his name was
Aug 26, 2022 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your positive comments about Hawk Auto Subaru! Thanks again for the recommendation, and have an amazing day!

August 17, 2022

The service was quick but thorough. I had minimum wait. The service staff was friendly and courteous More

by kimwojciak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
Aug 19, 2022 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Hawk Auto Subaru! Feel free to reach out to us if you need anything. Have a wonderful day.

August 17, 2022

Love the service department team Greets you with a smile Appointment starts right away Thanks More

by KWFASTTRACKELEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Shaun Shore, Vince Miletta
Aug 19, 2022 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2022

Service staff was prompt, courtesy and helpful. I would recommend this dealership to friends and family. More

by KROBBINS144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall the name/ names
Aug 19, 2022 -

Hawk Subaru of Joliet responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

August 12, 2022

I don't have enough words to express my gratitude and satisfaction with the service department. Absolutely amazing. More

by NMATOVA999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 15, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2022

I had an appointment on Tuesday at 10:15 am, or so I thought, for an oil change and tire rotation. But I accidentally made the appointment with another Hawk dealership instead. I was so embarrassed but More

by RMHALL77KE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
Aug 15, 2022 -

Hawk Subaru of Joliet responded

Hi, we are so happy to read such a great review about Hawk Auto Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2022

Excellent customer service! We were greeted with fast, friendly, and informative service. Absolutely no complaints. More

by BBARNE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone in these groups.
Aug 04, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 26, 2022

Hawk Subaru always provides the highest quality service. All individuals are very kind, helpful, and considerate. More

by Motorcycle Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 29, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2022

Express service was just as advertised. No appointment, quick service and reasonable price. they did offer to wash the car. More

by Pfmann
Recommend Dealer
Yes
Employees Worked With
Jeff in service. 5
Jul 29, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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