Hawk Subaru of Joliet - Service Center

Easy to make an appointment. Identified the problem right away, thoroughly explained what was necessary, corrected the problem, and gave me an assessment of the status of all th Identified the problem right away, thoroughly explained what was necessary, corrected the problem, and gave me an assessment of the status of all the other elements of my car along with likely timelines for considering further maintenance/repairs. All the while I comfortably sat in the customer waiting room. Job well done. More

Great dealership. I will definitely return when ready to buy my ext vehicle - no matter the make. I will definitely return when ready to buy my ext vehicle - no matter the make. More

Hawk Subaru has been wonderful to deal with. The service department is always friendly and everything they have worked on has been completed properly and with diligence. My son has a WRX and oft The service department is always friendly and everything they have worked on has been completed properly and with diligence. My son has a WRX and often goes into the service department on his own, and they have always quoted him fairly and treated him with respect. I would highly recommend them. More

this was my first scheduled service for an oil change on my new forester so no complaints my new forester so no complaints More

Excellent, trustworthy, knowledgeable, respectful, and supportive customer service!! Reps and techs in Service are top notch! supportive customer service!! Reps and techs in Service are top notch! More

Easy to get an appointment that fits my schedule, timely service that doesn’t take the entire day service that doesn’t take the entire day More

Always get prompt service and appointment times that fit my schedule and that is important to me. my schedule and that is important to me. More

Excellent dealership. Quick service. Good explanation of service and charges. Friendly service reps. Nice waiting room Quick service. Good explanation of service and charges. Friendly service reps. Nice waiting room More

Thank you for your wonderful service. My new Forester is perfect now! I love my new car. My new Forester is perfect now! I love my new car. More

Excellent customer service within the service department. Came in for routine maintenance and they not only took care of that but also a small tire issue I was having. The communication throughout the proc Came in for routine maintenance and they not only took care of that but also a small tire issue I was having. The communication throughout the process was great! More