Hawk Subaru of Joliet - Service Center

Friendly courteous service. When I’m waiting they always keep me updated on the status of my service. They always educate me on what I can expect to have done down the road so I When I’m waiting they always keep me updated on the status of my service. They always educate me on what I can expect to have done down the road so I am not surprised. They listen to me and make sure I am satisfied before I leave. More

Service was excellent - Jeff Colbert was very helpful and kind to my daughter when she brought her car in for an issue.... kind to my daughter when she brought her car in for an issue.... More

Very Helpful and knowledgeable with what i needed done and surprisingly fast. definitely recommend coming here for anything. and surprisingly fast. definitely recommend coming here for anything. More

As always, my experience with Hawk Subaru was very pleasant. The waiting area in the facility is so comfortable. Jeff was extremely helpful, polite and professional. pleasant. The waiting area in the facility is so comfortable. Jeff was extremely helpful, polite and professional. More

This is the second review I wrote. The consideration and care we received from Hawk was outstanding. They did everything they possibly do to help us in a very unfortunate circumstance. The consideration and care we received from Hawk was outstanding. They did everything they possibly do to help us in a very unfortunate circumstance. I would highly recommend this dealership. More

While living out in AZ for a year, my ac was cutting in and out regularly. Took it to a Subaru dealership out there MULTIPLE times where they did a recharge, inserted dye to find a possible leak, cleaned o and out regularly. Took it to a Subaru dealership out there MULTIPLE times where they did a recharge, inserted dye to find a possible leak, cleaned out the cabin filter, and ultimately said there was nothing wrong and that AZ is just too hot for the ac to keep up and I should tint my windows…..after moving back to Il and returning to Hawk for my services I decided to bring it in and see if they had any ideas. My forester was literally in the shop for minutes and they had the problem, the part, and were able to replace it in an hour. It’s amazing how different my experience was Hawk. Will definitely continue to service my Subaru at Hawk. They have always been fantastic More

Our car was towed to Hawk from Bradly/Bourbonaise. Everyone in the the service department (especially Luis) was extremely helpful. They told us where to get a hotel, got us a loaner car, , kept us up Everyone in the the service department (especially Luis) was extremely helpful. They told us where to get a hotel, got us a loaner car, , kept us up-to-date on the diagnosis of the car. After four days we drove the loaner back to our home 7 hours away and Hawk assisted in having our car towed to us when the new transmission was put it. The whole situation was a huge inconvenience but Hawk helped us through it which helped tremendously. Luis was outstanding. Chuck &Barb Agney More

I had an excellent experience with service advisor Dave Gonzalez. He was very knowledgeable and had my vehicle fixed properly. Highly Recommended! Gonzalez. He was very knowledgeable and had my vehicle fixed properly. Highly Recommended! More

Lois Figueroa, Calvin, and the lady (sorry, I have forgotten her name) have taken excellent care of me. They are so pleasant and offer excellent customer service. forgotten her name) have taken excellent care of me. They are so pleasant and offer excellent customer service. More

The service team at Hawk Subaru of PLAINFIELD WAS VERY friendly and made me feel at home! friendly and made me feel at home! More