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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
661 Reviews
Call Service Center (779) 260-4000

661 Reviews of Hawk Subaru of Joliet - Service Center

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April 26, 2022

Extremely friendly, my car is always returned to me clean, explains service that needs to be done throughly More

by HEAVENLY702001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lewis
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May 05, 2022 -

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 20, 2022

Very pleased with the service department. Very quick to respond with great communication. Online appointment portal was easy to use. More

by SOLDBYANN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
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April 20, 2022

Great customer service, the staff is friendly and the service is quick. Always a good experience. They spend time explaining everything and costs. More

by Gv999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee miller
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April 18, 2022

Timely good service. Waiting room is nice. Enjoyable interactions with the service staff. You should list the service staff in the Rate People You Worked With. More

by GLAGOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service staff that is not listed.
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April 15, 2022

Very prompt service when scheduled. They tell you exactly what was completed on your car. More

by MPLANINSEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis
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April 14, 2022

It is always a pleasure to work with this dealership, everyone very helpful and professional. More

by runjm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Widuch, Shaun Shore
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April 14, 2022

They have a very friendly service department. My quick oil change and tire rotation went very smoothly. More

by VSKIJFD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Miletta
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April 10, 2022

Great service, good value. They have a very comfortable waiting area where you can get work done while you wait or you can use there shuttle. Service advisors keep you updated, More

by rhazen86
Recommend Dealer
Yes
Employees Worked With
Louis Figueroa, Renee Millsr
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April 09, 2022

Excellent service department. They were able to address all of the repairs I needed in a quick and very professional manner. More

by GH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Miller
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April 07, 2022

this dealership does not take pride in their workmanship. Took car here in January for hesitation in transmission and AT oil light, traction control light, ABS light on and flashing brake light on. Had to More

by ALPEREZ9892
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis
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Apr 21, 2022 -

Hawk Subaru of Joliet responded

Hi Al, We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please contact our Service Manager, Kevin Nunez, at 779-260-4015 so that we may ensure your experiences with our dealership are more pleasant moving forward. Edit

Apr 26, 2022 -

ALPEREZ9892 responded

The damage already has been done. What can this dealership possibly do to make a horrid experience better? The only thing that is still functioning from their original repair is the rear passenger hub.

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