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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
661 Reviews

661 Reviews of Hawk Subaru of Joliet - Service Center

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April 06, 2022

Luis and everybody at Hawk Subaru of Joliet were very kind, professional and patient. Very pleasant experience. Arrived, the paperwork for my loaner was fast and easy and I was out quickly. Luis kept in More

by ngruszka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
May 04, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2022

Everyone there is awesome! Every time I step into the building they make sure I feel welcomed and at home! overall a 10/10 More

by JEHU58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Jessie Hentsch, Shaun Shore
Apr 07, 2022 -

Hawk Subaru of Joliet responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Apr 07, 2022 -

Hawk Subaru of Joliet responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2022

Jeff did a great job on the rims and tires for my STI. Best place to go for a large selection of rims. More

by Joe c.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff colbert
Apr 02, 2022 -

Hawk Subaru of Joliet responded

Hello Joe, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2022

Everyone from the sales person Josh to Renee from service were very professional and helpful. We were delighted with the service and follow up when they said they will call back. We would recommend the deale More

by WTUDOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee, Rocco Massarelli, Shaun Shore, Chris Tsaliangos, Josh Lewis
Mar 31, 2022 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Subaru! If you have any further questions, please don't hesitate to reach out! Take care!

March 27, 2022

Service advisor’s are always great with making sure all your needs are taking care of! More

by JASONROMAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 29, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 26, 2022

They keep telling me that they can’t find out the problem that my car is having. One time it was in the service area my notebook was taken out for awhile then put back in the car. I had a camera going in the More

by MOMSDISNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t see his pic.
Apr 01, 2022 -

Hawk Subaru of Joliet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to our Service Manager, Kelvin Nunez at 779-260-4015 . Thank you for bringing this to our attention. We hope to hear from you soon.

March 22, 2022

Always friendly service. Also discovered a small leak in the engine, that will get fixed as soon as the parts get in. More

by IROPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Chris Tsaliangos
Mar 24, 2022 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2022

Cheers🎉TEAM HAWK JOLIET! 🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🥳thank you all thank you all thank More

by BWM_LX9_BWM@ICLOUD.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Chris Tsaliangos, Kayla Miller
Mar 23, 2022 -

Hawk Subaru of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Mar 23, 2022 -

Hawk Subaru of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 17, 2022

Had a great experience at Hawk, got in early and they all did a professional job, couldn’t be happier! More

by glennbarclay82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 19, 2022 -

Hawk Subaru of Joliet responded

Hi, we are so happy to read such a great review about Hawk Subaru! Thanks for taking the time to leave us this information about your recent visit. Take care!

March 17, 2022

Quality of repair work looks great. The delay with parts was not the fault of the body shop. Thanks to the help of the dealership the parts were received within a short time. More

by YANKEEGIRL1057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Nosaka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin in the parts department, Shaun Shore
Mar 20, 2022 -

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

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