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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
661 Reviews
Call Service Center (779) 260-4000

661 Reviews of Hawk Subaru of Joliet - Service Center

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November 11, 2021

Completed my warranty work in a timely matter. My part came in quickly and immediately installed. Very kind nd caring customer service. More

by MaryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 13, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2021

Courteous, kind and caring. This is the best service department I have ever worked with since I started driving. More

by Deedee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Miller
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Nov 07, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 30, 2021

The service department was outstanding. In & out without any issue. Able to bring my Ascent in without an appointment & received excellent service More

by Joe Lotarski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Miller
Report | Print
Nov 01, 2021 -

Hawk Subaru of Joliet responded

Hi Joe, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 30, 2021

Great service. Pleasant people to work with. Nice waiting area. We were in and out in a short time. More

by LinK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
Report | Print
Nov 01, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 28, 2021

.when i got home i inspected car after i had it interior / exterior detail . i notice the door frames ( including rear door) and under hood was not cleaned. I call Jeff Colbert and left message with person More

by JIMHOJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Colbert
Report | Print
Dec 17, 2021 -

Hawk Subaru of Joliet responded

Jimhoj, we're extremely disappointed to hear that you left Hawk Subaru unsatisfied. Please contact our service manager, Kelvin Nunez, at 815-725-3789.

October 20, 2021

We were treated very well! We loved the gift bag and it was great that we got 20% off the work! More

by CSTACY101
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Oct 22, 2021 -

Hawk Subaru of Joliet responded

Hello, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you for choosing Hawk Subaru!

October 20, 2021

Very friendly, knowledgeable and quick turn around time on service.. Personnel made it easy to schedule service. More

by ISABELIMENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chavós Cole -5 Stars
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Oct 22, 2021 -

Hawk Subaru of Joliet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Hawk Subaru as your first choice for service!

October 20, 2021

Mechanics are horrible every time I have service done .have to bring the car back what I bring it in for. I am done going over there anymore More

by JMSKI63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department is an eight mechanic department is a one
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Oct 22, 2021 -

Hawk Subaru of Joliet responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We would like the opportunity to show you how much we appreciate your business. Please reach out to us at (815) 725-7110. We hope to hear from you.

October 11, 2021

Service department is friendly, knowledgeable, and understanding my concerns. I highly recommend to take your car for service there. More

by jayjay0376
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
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Oct 12, 2021 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Oct 14, 2021 -

Hawk Subaru of Joliet responded

Hi, thank you for sharing your positive experience! Thanks for the recommendation, and have an amazing day!

October 09, 2021

Service was great and we were quickly on our way. We just hate that we have to drive so far to go to dealership. More

by BOBBIEFENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 10, 2021 -

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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