Hawk Subaru of Joliet - Service Center

The oil change and tire rotation was quick. In and out in less than an hour. The service writer was happy and polite. I will be using them in the future. in less than an hour. The service writer was happy and polite. I will be using them in the future. More

My visit at the service department was uneventful. The young man who worked with me was courteous and straight to the point. I was in and out on my way home in a lender car(free). young man who worked with me was courteous and straight to the point. I was in and out on my way home in a lender car(free). More

Service exceeded my expectations. Inherited car, was treated like gold. They want me to add more words, I’m a man of few. Peace out treated like gold. They want me to add more words, I’m a man of few. Peace out More

The service department was great in handling my door lock malfunction. Jeff Colbert is always extremely friendly and efficient, I appreciate his level of positive customer service any time I visit the serv malfunction. Jeff Colbert is always extremely friendly and efficient, I appreciate his level of positive customer service any time I visit the service area with a problem big or small. More

People I dealt with were friendly and easy to work with. For an oil change and tire rotation, I feel waiting an hour and a half is excessive. For an oil change and tire rotation, I feel waiting an hour and a half is excessive. More

Great service! They kept at it with my Cross trek till they solved the problem. Gave me a loner so I could get to work with no problem. they solved the problem. Gave me a loner so I could get to work with no problem. More

Great customer service. Meet me in the bay explained what they were going to do offered an update on the electronics that was coming out they were going to do offered an update on the electronics that was coming out More

We're enjoying our 2021 Subaru. We've owned 3 prior Subarus. The Service on the prior cars was excellent. The sales staff is friendly, knowledgeable, and helpful with any concerns. Subarus. The Service on the prior cars was excellent. The sales staff is friendly, knowledgeable, and helpful with any concerns. More

Excellent and efficient customer service all the way through scheduling until the end of my routine service visit. Will be returning for any future needs. Very comfortable waiting area as well. through scheduling until the end of my routine service visit. Will be returning for any future needs. Very comfortable waiting area as well. More