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Hawk Subaru of Joliet - Service Center
Plainfield, IL
661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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661 Reviews of Hawk Subaru of Joliet - Service Center
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October 29, 2020
2015 Subaru Legacy was brought in for an oil change and routine maintenance. I also spoke to the staff (Jeff Colbert) about a recent letter we received about a recall from Subaru for our vehicle pertaining routine maintenance. I also spoke to the staff (Jeff Colbert) about a recent letter we received about a recall from Subaru for our vehicle pertaining to the exhaust system. I showed the letter to Jeff when I checked in. I was told they would check it. I assumed it was checked but when I read the report when I got home it stated the recall could not be completed, no explanation from anyone. I was not happy. We purchased the Legacy from Hawk and have had all the maintenance done at Hawk for the past five years. I will call to get information. I assume I will have to schedule another appointment. More
by GROJO0823
Verified CustomerEmployees Worked With
Jeff Colbert
October 26, 2020
Great service ! Looked over our Outback and suggested the service needed. They gave me a loaner vehicle while service was done on vehicle. Agin Great Service !!! service needed. They gave me a loaner vehicle while service was done on vehicle. Agin Great Service !!! More
by JOHNSKURE
Employees Worked With
Service Dept.
October 23, 2020
Purchased my Outback in 2014, have always had great experience with Service Dept! Prompt, courteous, efficient as always! Very happy with the service at Hawk Subaru! experience with Service Dept! Prompt, courteous, efficient as always! Very happy with the service at Hawk Subaru! More
by SUSIEN
Employees Worked With
Jeff Colbert
October 22, 2020
The process to buy my car was better than expected since I have not dealt with a car dealership in a number of years. I've been into the service department a few times (sometimes because I was confused abo I have not dealt with a car dealership in a number of years. I've been into the service department a few times (sometimes because I was confused about the features). The service representatives have been more than patient and helpful More
by CYCLE_LOU41
Employees Worked With
Jerry Castillo
October 22, 2020
Had a great experience at Hawk Subaru of Joliet compared to the Subaru dealerships in Orland Park and Countryside. The people at Hawk were attentive and caring, We ended up with a great dea. Love them. to the Subaru dealerships in Orland Park and Countryside. The people at Hawk were attentive and caring, We ended up with a great dea. Love them. More
by LinK
Employees Worked With
Rocco Massarelli, Jessie Hentsch, Shaun Shore
October 15, 2020
The most pleasant experience and a good price for a vehicle. My Subaru is always as well cared for as I am. I highly recommend Hawk Subaru. vehicle. My Subaru is always as well cared for as I am. I highly recommend Hawk Subaru. More
by GDCEPEL
Employees Worked With
Michael Widuch, Shaun Shore, Chris Tsaliangos
October 14, 2020
Very prompt, courteous service. Reviewed all future needs with me, which I appreciated. Car runs great thanks to Subaru maintenance. Will definitely continue to use this dealership needs with me, which I appreciated. Car runs great thanks to Subaru maintenance. Will definitely continue to use this dealership More
by MSGENDELIVERY
Employees Worked With
Robert Edwards Jr
October 13, 2020
This Dealership I cannot say anything negative about them. They are customer friendly and very professional, polite and so willing to help with any issue the your car may be having. They want to make s them. They are customer friendly and very professional, polite and so willing to help with any issue the your car may be having. They want to make sure that their customers are very satisfied with the Service that is given to their customers. They More
by MWALSH5
Employees Worked With
Justin in the Service Department
October 12, 2020
Courteous, professional service department throughout the entire visit. Works was performed as expected and all components of the Bill were gone over and explained. Would highly recommend Hawk for service entire visit. Works was performed as expected and all components of the Bill were gone over and explained. Would highly recommend Hawk for service and sales. More
by FLASHMUT
Employees Worked With
Jeff in Service
October 08, 2020
Had oil change and 60000 mile service done and all new belts . Justin explained everything upfront so there were no surprises and everything was completed for pickup at time designated. belts . Justin explained everything upfront so there were no surprises and everything was completed for pickup at time designated. More
by JFCZSKI
Employees Worked With
Justin Kielma
