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Hawk Subaru of Joliet - Service Center
Plainfield, IL
661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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661 Reviews of Hawk Subaru of Joliet - Service Center
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October 08, 2020
I am not from the area. I was there because my son was receiving Proton Radiation Therapy for brain cancer. It was Aug and my Forester's air conditioner stopped working. The staff at Hawk Subaru were so receiving Proton Radiation Therapy for brain cancer. It was Aug and my Forester's air conditioner stopped working. The staff at Hawk Subaru were so supportive. They assured me if there was something serious wrong with the car they would arrange a loaner car so I could get him to his daily treatments. They had the problem diagnosed, repaired, test driven, cleaned my car and had me back on the road well before noon. I am so grateful to them. What a wonderful group of people. My son is back in Indiana doing so well I am going back to VA. If you live in that area I highly recommend this dealership. More
by ljsbcp
Employees Worked With
service department
October 05, 2020
Very professional . Took less time than estimated. Very friendly and courteous .Easy to get to and extremely clean facility . Would never think twice about going back for service. friendly and courteous .Easy to get to and extremely clean facility . Would never think twice about going back for service. More
by jbaker.5977
Verified CustomerEmployees Worked With
Service dept.
September 29, 2020
Justin was excellent. He made sure I was happy and all of my concerns were addressed. He went above and beyond. Great service, very polite. my concerns were addressed. He went above and beyond. Great service, very polite. More
by airb
Employees Worked With
Justin K. On rt 59-service desk
September 22, 2020
I am glad to have chosen Subaru of Joliet! They were very helpful, kind, and patient with their customers.Thank you Vince and to all employees. Their employees are amazing and hardworking. I love my Subaru L helpful, kind, and patient with their customers.Thank you Vince and to all employees. Their employees are amazing and hardworking. I love my Subaru Legacy! I definitely will recommend this location to everyone I know! More
by CWEBER
Employees Worked With
Shaun Shore, Vince Miletta
September 18, 2020
I was beyond satisfied with the customer service and genuine friendliness. I am very happy with my car purchase. This experience was great and surprisingly not stressful at all. genuine friendliness. I am very happy with my car purchase. This experience was great and surprisingly not stressful at all. More
by ANGELABMEYER38
Employees Worked With
Michael Widuch, Shaun Shore
September 15, 2020
I have been taking my 2017 Subaru Outback to this dealer for maintenance since I bought it. They are pleasant, welcoming, and efficient. The new dealership building id great. Justin Kielma has always bee for maintenance since I bought it. They are pleasant, welcoming, and efficient. The new dealership building id great. Justin Kielma has always been very helpful. More
by BMCNICK
Employees Worked With
Justin Kielma
September 09, 2020
Everything was handled quickly and efficiently and I got a free car wash too! All the people were nice and very polite as well a great visit. a free car wash too! All the people were nice and very polite as well a great visit. More
by TWIGGINN
Employees Worked With
Jeff, Justin, and Robert
September 01, 2020
I though my car would have been washed, it was my first oil change on you. is that why it was not washed I am sure glad I did not pay for it. do not remember his name. oil change on you. is that why it was not washed I am sure glad I did not pay for it. do not remember his name. More
by DWDRPH
Employees Worked With
do not rember his name
August 17, 2020
HiHad an appointment Saturday at 1:30 for an oil change Hi Had an appointment Saturday at 1:30 for an oil change left the dealership at 3:15. With appointment I waited 1 hour and 45 minutes. Hi Had an appointment Saturday at 1:30 for an oil change left the dealership at 3:15. With appointment I waited 1 hour and 45 minutes. More
by SANDECKI822
Employees Worked With
Michael Widuch
