Hawk Subaru of Joliet - Service Center

Very courteous. First time customer, new to the area. I will definitely be a Hawk Subaru customer from here forward. They did a full inspection of my car and got me First time customer, new to the area. I will definitely be a Hawk Subaru customer from here forward. They did a full inspection of my car and got me up to speed as to what will be needed when. Loved the car wash, thank you! More

I'm very grateful that they wash the outside of my car but I thought that they vacuum the inside of the car as well. I had contacted the service department and asked for the car to be detailed on the insi but I thought that they vacuum the inside of the car as well. I had contacted the service department and asked for the car to be detailed on the inside as well and they had no problem paying for it but that did not happen. I have to call back yet again to schedule the factory defect of a hair or something underneath my top coat of paint which turns out to be on the passenger rear door versus the passenger front door. More

professional service Between the two employees I worked with, I would recommend this service to friends and family alike. Keep up the good work! Happy to be a Subaru owner Between the two employees I worked with, I would recommend this service to friends and family alike. Keep up the good work! Happy to be a Subaru owner. More

Service writer and mechanic worked well together to keep us informed about repairs on vehicle. Service was performed as quoted and finished on tiime. Thanks us informed about repairs on vehicle. Service was performed as quoted and finished on tiime. Thanks More

Great service and completed when they said it would be. I would recommend Hawk to others. Good luck at your new location at route 59 and caton farm. would recommend Hawk to others. Good luck at your new location at route 59 and caton farm. More

Recall notices need to be managed better.1. Light came Recall notices need to be managed better. 1. Light came on for air bag problem. Took it to dealer and cost $100 for repair. (Did receive a check a Recall notices need to be managed better. 1. Light came on for air bag problem. Took it to dealer and cost $100 for repair. (Did receive a check after recall came out. 2. Second recall for air bag. Went to dealer and it was okay but while there said there was a recall for rear coil springs. 3. I had 2 Toyota prius (for 8 years) and never had a recall. Not sure I'd buy Subaru again. More

Very professional and helpful. I didn't wait very long even though I reached out them a few hours earlier for service, awesome employees and super fast service! even though I reached out them a few hours earlier for service, awesome employees and super fast service! More

The service department at Hawk Subaru is always professional, nice, stress free, and the technicians do a superior job. Buying my Ascent at Hawk Subaru was also a pleasant experience. professional, nice, stress free, and the technicians do a superior job. Buying my Ascent at Hawk Subaru was also a pleasant experience. More

Easy to schedule, nice staff Easy to schedule, much better than Gerald Subaru. Nice staff. I live in Naperville but go to this location every time. Justin is very helpful. Easy to schedule, much better than Gerald Subaru. Nice staff. I live in Naperville but go to this location every time. Justin is very helpful. More