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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
661 Reviews

661 Reviews of Hawk Subaru of Joliet - Service Center

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January 24, 2020

Wonderful experience the 2 times I’ve brought my car in...once for an oil change and once for some interior work. Very courteous staff and awesome car wash! More

by BABYRN17
Recommend Dealer
Yes
Employees Worked With
Philip? And Hootan
January 23, 2020

The purchase was very professional and the sales person very knowledgeable abou the vehicle. Ou first service experience was great we were supplied with a free loaner and the service was performed in less More

by SSCSRS
Recommend Dealer
Yes
Employees Worked With
Rocco Massarelli, Ryan Casey, Shaun Shore, Brittany Dole
Jan 24, 2020 -

Hawk Subaru of Joliet responded

Sscsrs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Subaru. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 22, 2020

Love Hawk Subaru and Chris and Vince who have assisted in the purchase of Subaru #1 & Subaru #2 for our family. They did a wonderful job making us feel welcome and getting a good deal in financing and trade More

by Barbiwill
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Chris Tsaliangos, Brittany Dole, Vince Miletta
January 20, 2020

Awesome service I cant tell you how nice everyone was. listened to what i had to say. had a loaner for me. very nice experience. loved it. good job Justin and eve More

by DGLEICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
justin someone in service
Jan 22, 2020 -

Hawk Subaru of Joliet responded

Dgleich, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jan 22, 2020 -

Hawk Subaru of Joliet responded

Dgleich, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2020

The Service Advisors are always great, and keep me updated on the progress. The new dealership is in a great location for me, as I had purchased the vehicle up north. More

by Tony
Recommend Dealer
Yes
Employees Worked With
No Service Employees Listed
Jan 22, 2020 -

Hawk Subaru of Joliet responded

Tony, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 16, 2020

Brake Light Warning When I called about the brake light warning I was immediately given an appointment. When we arrived Justin was helpful and made sure we had car to use More

by PAGESTREET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 20, 2020 -

Hawk Subaru of Joliet responded

We are glad we could help! Please let us know if there is anything else we can do for you. Take care!

January 15, 2020

I love the new location. It's bigger and I don't have to go to another branch for service. The people I had contact with were very nice and answered all my questions. I had a great experience with them. More

by CANTERESE
Recommend Dealer
Yes
Employees Worked With
I don't remember his name. I'm sorry.
Jan 16, 2020 -

Hawk Subaru of Joliet responded

Canterese, we are so happy to read such a great review about Hawk Subaru! Thank you so much for choosing Hawk Subaru as your first choice for service!

January 13, 2020

The people who checked in my car were very knowledgeable and taught me a few new tricks with my car. Service was quick and efficient. More

by HEARTSTRINGSJH
Recommend Dealer
Yes
Employees Worked With
Justin Kiel’s was one of 2 associates i that helped me
Jan 13, 2020 -

Hawk Subaru of Joliet responded

That is great news. Thanks for stopping in!

Jan 13, 2020 -

Hawk Subaru of Joliet responded

Hello there, thank you for your kind words and this wonderful review! If you have further needs or questions, please reach out. Have a good day!

Jan 14, 2020 -

Hawk Subaru of Joliet responded

We're so happy to hear that you had a great experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

January 13, 2020

Recall Service Easy, quick service to address a simple recall. Drove right in, greeted promptly. Walked to the Customer Service Lounge, where I ate a quick snack and More

by STAYLOR357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the Service Advisor, but he was prompt, courteous, and accomodating.
Jan 13, 2020 -

Hawk Subaru of Joliet responded

We are so happy to hear about this! Thank you for visiting us. Have a nice week.

Jan 13, 2020 -

Hawk Subaru of Joliet responded

Hello, we're happy to hear we provided you with prompt service. We do hope we can be of assistance in the future. Take care!

Jan 14, 2020 -

Hawk Subaru of Joliet responded

We're so glad to hear that we could provide you with a five star service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!

January 09, 2020

I went in for a oil change and when I got home the next day notice they must of over filled the motor oil or spilled the oil because the next day there was oil on the floor of my garage More

by R79LOPE
Recommend Dealer
No
Employees Worked With
Mechanic
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