Hawk Subaru of Joliet - Service Center

great good customer service. The repair was made timely and good work and covered under the warranty. the facility was comfortable to wait. clean environmen good customer service. The repair was made timely and good work and covered under the warranty. the facility was comfortable to wait. clean environment. Close to home. Able to get an appointment right away. No wait service. More

Coffee Clean-up My wife had a coffee spill on the light-colord fabric on the back seat of our Forester. Everything came out beautifully, and we are very pleased with My wife had a coffee spill on the light-colord fabric on the back seat of our Forester. Everything came out beautifully, and we are very pleased with the results! More

Love the new building We had our Subaru in for the 30,000 mile checkup so we were there for about an hour and a half. The new waiting area is very nice and comfortable and We had our Subaru in for the 30,000 mile checkup so we were there for about an hour and a half. The new waiting area is very nice and comfortable and the sweets we a nice surprise. It was a bit confusing as to where we had to go for service when we pulled in but a nice gentleman was able to direct us. More

Brought new car in to have engine noise checked out Customer service has been excellent, that is why we leased another Forester. Friendly, professional, prompt scheduling, efficient, clean, knowledgeabl Customer service has been excellent, that is why we leased another Forester. Friendly, professional, prompt scheduling, efficient, clean, knowledgeable, clear explanations, free carwashes, love the car and most important of all, free pastries and coffee while we waited. More

Added a trailer hitch We were told it would take 3 weeks to get the trailer hitch for our new car, it took 2 days. Great service and great people! We were told it would take 3 weeks to get the trailer hitch for our new car, it took 2 days. Great service and great people! More

First Visit to New Location Very pleased with first service at Hawk Subaru and their new location. Service was done in a timely and thorough manner. Our thanks to Hootan Nour for Very pleased with first service at Hawk Subaru and their new location. Service was done in a timely and thorough manner. Our thanks to Hootan Nour for his courtesy and professionalism. We will be bringing both of our Subaru's back for service because of this positive initial experience. More

Good service. Basic facility The service is great at Hawk’s new facility but frankly it lacks any warmth whatsoever figuratively and literally. Maybe I’m just used to different de The service is great at Hawk’s new facility but frankly it lacks any warmth whatsoever figuratively and literally. Maybe I’m just used to different dealership facilities but it was freezing in there during my visit and the facility itself lacked any sort of warmth. I’m frankly longing for my lease’s expiration date! More

Very friendly This is my 2nd time at their dealership. I had an oil change done with tire rotation. My second visit was a warranty covered repair to my heated/coo This is my 2nd time at their dealership. I had an oil change done with tire rotation. My second visit was a warranty covered repair to my heated/cooling seats. They were done in a timely manner, and all seems to be working great. More

Great service Was in for a regular oil change in the new Subaru space on Caton Farm Road. Beautiful facility and comfortable waiting area. My 2010 Subaru is ready Was in for a regular oil change in the new Subaru space on Caton Farm Road. Beautiful facility and comfortable waiting area. My 2010 Subaru is ready for another winter! More

Outstanding Customer Service Finally a Subaru dealership close to our home. Friendly Staff and Clean Showroom and Customer Waiting Area. Would highly recommend Hawk Subaru Jolie Finally a Subaru dealership close to our home. Friendly Staff and Clean Showroom and Customer Waiting Area. Would highly recommend Hawk Subaru Joliet for your Subaru service, top notch!!! More