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Healey Brothers Ford

Poughkeepsie, NY

not yet
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352 Reviews

2250 South Road

Poughkeepsie, NY

12601

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Showing 352 reviews

March 25, 2014

We purchased a used vehicle from Friendly Ford, and couldn't be happier with it. In fact, we were so impressed we went back and leased a new vehicle when the lease was up on my pick up. They went abov More

by SusanDollard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Rosier
Mar 25, 2014 -

Healey Brothers Ford responded

Thanks for the kind words, Tim & Susan! We'd like to welcome you both to the Friendly Ford family, and we look forward to many years of serving you and your family!

January 01, 2014

My entire experience at Friendly Ford was excellent. I had to go there in a series of one hour lunch breaks. Kathy is an awesome saleswoman, and no one tried high pressure tactics, or throwing performance More

by marctho12887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy/office staff, Steve Villosio
Jan 22, 2014 -

Healey Brothers Ford responded

marctho12887, we understand how hard it can be to get time off work to buy a car, so we were more than happy to help you out. We're also very happy to hear you had a great experience with Kathy, and we look forward to seeing you again soon for your next car!

December 30, 2013

Joseph and John both have really been great anytime my car has needed warranty or service work done. Recently my clutch went out on my car after 12k miles. After many calls to Ford Corp and a couple of vi More

by gogetter20002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2014 -

Healey Brothers Ford responded

Thanks for your review, gogetter20002! We pride ourselves on providing Friendly Prices and Friendly Service here at Friendly Ford, and we're glad we were able to deliver that to you! And when the time comes, we'll be glad to help you with your new car purchase.

December 23, 2013

I have been buying cars and working with dealers for 20+ years and have never had a worst experience than I did at friendly ford in Poughkeepsie. The staff was okay but the service was horrible. After speak More

by nosale1515
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Villosio
November 19, 2013

Dante my sales associate was amazing. Genuinely kind and helpful. The dealership treated me well and I was very satisfied with the amount given for my truck. The finance department was very helpful and m More

by briantarpey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Dec 24, 2013 -

Healey Brothers Ford responded

We're lucky to have great team members here, like Dante. He's a perfect example of what we mean by "Friendly Prices, Friendly Service, Friendly Ford! We're very glad you had a great experience with us, a and we're looking forward to helping you again in the future!

September 12, 2013

I was recently shopping for a new vehicle and stopped into Friendly Ford to test drive the Ford Edge. My salesperson Kelly Owens was helpful right from the start. Even though she knew I was also lookin More

by FranScolaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Owens
Dec 24, 2013 -

Healey Brothers Ford responded

We just learned how to respond to you directly, so we apologize for the delay in getting back to you. At Friendly Ford, we pride ourselves on our attention to friendly customer service, and it sounds like Kelly did a fantastic job of exemplifying that! You'll enjoy your new Ford Edge for years to come, and we look forward to helping you again in the future!

August 04, 2013

Tom Kiernan was most helpful and patient. He found us the right car and we are delighted. We enjoyed working with him and the rest of the staff. Thanks for a delightful experience. More

by WTNolan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
Dec 24, 2013 -

Healey Brothers Ford responded

We're happy to hear your experience here at Friendly Ford was a delightful one! Enjoy your new car, and hopefully we'll see you again soon!

July 28, 2013

Great Experience. Kelly was attentive and detail oriented. I have never bought/leased an American Car before. Look forward to this great ride CMAX SEL More

by padmasurampudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Owens
Dec 19, 2013 -

Healey Brothers Ford responded

We only just gained the ability to respond directly to you, so we apologize for the delay in getting back to you. We're proud that you decided to switch to an American car, especially one as nice as the Ford C-MAX Hybrid! We look forward to building a great relationship with you as you enjoy your new Ford C-MAX over the next few years!

May 02, 2013

Ken was reasonable and helpful as we discussed the various options for buying a new Ford Focus, and Keri responded efficiently and quickly to my online questions before the interview with Ken, which m More

by omackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Hodge, Keri Trexler
Dec 19, 2013 -

Healey Brothers Ford responded

Apologies for the delayed response, but we only just gained the ability to respond directly to you. We're very glad to hear that your experience with Keri and Ken was so smooth. We pride ourselves on upholding our philosophy of "Friendly Prices, Friendly Service", and we thank you for the opportunity to earn your business!

April 05, 2013

Had a extended warranty contract. Premium maintenance plan. At 15000 miles I was to have certain filters changed, tires rotated, wiper blades replaced if bad which they were, and non of these things wer More

by feelrippedoff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Ricciardelli was the service advisor who signed me in. I have no idea who serviced my vehicle.
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