Heartland Chrysler Dodge Jeep Ram

Purchase vehicle on July 31st 2025 having brake, electrical and transmission issues. Refuse to look at the vehicle. Lied too over and over. Logan, Red, Tyler tried contacting GM guess he's just as m electrical and transmission issues. Refuse to look at the vehicle. Lied too over and over. Logan, Red, Tyler tried contacting GM guess he's just as much as a crook also. More

Misleading on the price. Was told the price i saw was the price plus Dealer's fees. Got paperwork and different price. Was told would be taken care of. Afterall was said and Was told the price i saw was the price plus Dealer's fees. Got paperwork and different price. Was told would be taken care of. Afterall was said and done was told that it was not being taken care of and that they stand behind their stuff. Was told this was in details when it is not. It was a trade allowance that makes it out to be a finance rebate. More

Extraordinary service. Sent representative (Red) to finalize contract and more importantly go over the amenities, apps and service. Red spent an unusual amount of time buil Sent representative (Red) to finalize contract and more importantly go over the amenities, apps and service. Red spent an unusual amount of time building our knowledge about this incredible automobile! More

Called to schedule service and was told to leave a message and they would return call. Two hours later....no call. Called again and they answered but put me on hold and 10 minutes later, still on ho message and they would return call. Two hours later....no call. Called again and they answered but put me on hold and 10 minutes later, still on hold. Do they want to service Jeeps? Never was able to talk to anyone. More

Worst dealer experience I've had in a long time. They don't seem to understand how car buying/selling works which tracks for a Dodge dealer. There's no negotiation considered and prices are well abo They don't seem to understand how car buying/selling works which tracks for a Dodge dealer. There's no negotiation considered and prices are well above KBB. Don't waste your time with Andre Black or Martine Garcia, 20% over fair market is what they expect you to pay. The car market has contracted back to normal but these clowns think it's 2021 still and they can gouge people. Buy elsewhere. More

Hands-down, the best experience you’ll have at a dealership. I didn’t even buy a car and would recommend them 100%. Adam, my salesman and Ken the sales manager were phenomenal to work with. I highly dealership. I didn’t even buy a car and would recommend them 100%. Adam, my salesman and Ken the sales manager were phenomenal to work with. I highly recommend the dealership and I will buy a car there in the future for sure. More

communication was poor. their service dept couldn't even complete the inspection PAPERWORK properly. We got the title after we had to ask for to be sent, 2 weeks post purcha their service dept couldn't even complete the inspection PAPERWORK properly. We got the title after we had to ask for to be sent, 2 weeks post purchase. buyer beware. The lady in finance also tried to lie to us to get our SSN to run our credit when we showed up with financing in hand. More

Better late than never, thank you Heartland CJRD for getting me back into a Ram. I can't thank you all enough for the deal you got me and most importantly not wasting my time with an insulting low ball getting me back into a Ram. I can't thank you all enough for the deal you got me and most importantly not wasting my time with an insulting low ball offer for my trade in. Heartland by far knows how to treat their customers better than any dealership I've ever done business with in the last 20 plus years. More