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Hebert Jeep Chrysler Dodge Ram

Natchitoches, LA

4.9
453 Reviews
Call Dealership (318) 668-7370
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1882 Hwy 504

Natchitoches, LA

71457

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453 Reviews of Hebert Jeep Chrysler Dodge Ram

March 17, 2024

SERVICE DEPT WAS VERY GOOD, PROFESSIONAL. HAD OIL CHANGE AND TIRE ROADTATED. ALSO HEAD LIGHTS ADJUSTED More

by DAPOSPISIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Perritt, rick fleming
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate hearing about your experience with our service department at Hebert Jeep Chrysler Dodge Ram. It's good to know that our oil change, tire rotation and headlight adjustment was up to par. Thanks for your feedback.

March 11, 2024

Service was absolutely extraordinary. They were very timely. Extremely considerate. They provided coffee and snacks while they changed the oil and checked with me before continuing servic More

by cchenevertatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your feedback on Hebert Jeep Chrysler Dodge Ram's service team providing timely oil changes and snacks. We value open communication with our customers regarding their vehicle needs. Thank you.

March 11, 2024

Very disappointed. . poor planing on jobs.. seems to be understaffed... the service writer did a good job.. she keep me informed and tried to be courteous.. I made a app More

by msv1184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Bartle, Adam Perritt, rick fleming, friendemic friendemic
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

Hello, Your feedback is important to us here at Hebert Jeep Chrysler Dodge Ram. It is a delight to know that our Service Team was communicative and courteous to you, however, I would like the chance to speak with you about your overall experience regarding the appointment schedule and wait time for the repairs performed on your vehicle. Could you email me at your earliest convenience to discuss this? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

March 04, 2024

The service advisor was absolutely wonderful. She was exceptionally respectful and helpful. I will continue to be back. More

by cchenevertatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recognize any of these names but it was a lady service advisor.
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We're pleased our service team could assist in making your experience with Hebert Jeep Chrysler Dodge Ram a rewarding one. Your continuous support is genuinely appreciated.

March 03, 2024

As always, the service department was great and finished my truck quickly even though I didn't have an appointment. More

by bwilliamslaw
Recommend Dealer
Yes
Employees Worked With
bridgett
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your review. The service team at Hebert Jeep Chrysler Dodge Ram always strives for promptness, regardless of appointments. Thank you for acknowledging their hard work.

February 29, 2024

Herbert’s service department was able to get me in and out quickly. Always friendly. More

by lhutto07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your feedback about the speedy service at Hebert Jeep Chrysler Dodge Ram. Our team strives to always be friendly and efficient. Thanks for your support!

February 29, 2024

I purchased a new Jeep Gladiator from the Natchitoches dealership. It was a great experience. Thanks to Deakin and Rick as well as the other team members for making this an easy process. More

by lylesc
Recommend Dealer
Yes
Employees Worked With
Deakin Champion, John Bartle, Adam Perritt, rick fleming, friendemic friendemic
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your feedback and are glad to hear you enjoyed your experience buying the Jeep Gladiator from Hebert Jeep Chrysler Dodge Ram. Thanking our team for smoothing out the process signifies a job well done. We look forward to serving you again in the future.

February 28, 2024

The service department staff at Herbert are great! I drive an hour to go here instead of going to my local CDJR! More

by KimP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your loyalty to Hebert Jeep Chrysler Dodge Ram. Our service team is indeed wonderful. Thank you for choosing us over your local dealer!

February 23, 2024

Good experience. Wait time was reasonable. Costumer service was great, Ms Bridget was excellent and took good care of my issue More

by lsbrown2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We're pleased to hear about your good experience at Hebert Jeep Chrysler Dodge Ram. It's great that our team served you well, particularly regarding wait times and issue resolution. Thank you for your positive review.

February 22, 2024

They took us without appointments, made us feel comfortable, nicest people, we will be back for all service awesome More

by edith.crabtree49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your kind words. We at Hebert Jeep Chrysler Dodge Ram are glad that you enjoyed our no-appointment policy, comfortable atmosphere, and friendly team.

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