They tell you all the great and wonderful things they do, or provide, but the proof is in the result. They missed a simple fuel filter, even when I told them the accelerator misses a bit. The heat and fan dials do not work properly, but did before I took my truck to them for a battery drain diagnoses. I had just left Hedrick's garage, and was stranded on fwy 99 for 4 hours due to a faulty fuel pump. They would not pay for the towing. I had another garage fix it in the nearest city once my insurance towing was called. It still cost me $260. out of pocket for the tow. I had the passenger door lock repaired after a theft attempt. When I picked up my truck from Hedrick's, the key would not open the lock when I inserted it. They tore out my LoJack for a strain on the electrical saying that was the drain. Well, I still have the drain, and now NO LoJack anti-theft. They could not reinstall it. I could go on...They have a great talk and smile a lot, but cannot fix a truck to save their lives.