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Hedrick's Chevrolet

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2 Lifetime Reviews

961 W Shaw Ave, Clovis, California 93612 Directions
Sales: (559) 840-3182

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2 Reviews of Hedrick's Chevrolet

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November 10, 2016

"Service Department is garbage!"

- cruze123

Hedrick's Chevrolet denied manufactured warranty work on my car. Thank You Hedrick's for the horrible service you always give me! This is not my first problem with their great service manager!

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Recommend Dealer
No
Employees Worked With
Beverly Service Manager
December 12, 2015

"Great talk/No action"

- Defensive/Diffused/Delighted!

They tell you all the great and wonderful things they do, or provide, but the proof is in the result. They missed a simple fuel filter, even when I told them the accelerator misses a bit. The heat and fan dials do not work properly, but did before I took my truck to them for a battery drain diagnoses. I had just left Hedrick's garage, and was stranded on fwy 99 for 4 hours due to a faulty fuel pump. They would not pay for the towing. I had another garage fix it in the nearest city once my insurance towing was called. It still cost me $260. out of pocket for the tow. I had the passenger door lock repaired after a theft attempt. When I picked up my truck from Hedrick's, the key would not open the lock when I inserted it. They tore out my LoJack for a strain on the electrical saying that was the drain. Well, I still have the drain, and now NO LoJack anti-theft. They could not reinstall it. I could go on...They have a great talk and smile a lot, but cannot fix a truck to save their lives.

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Customer Service
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Recommend Dealer
No
Employees Worked With
Ralph and one of the gals that has been there for years.
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