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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,393 Reviews

1,393 Reviews of Heiser Chevrolet - Service Center

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June 06, 2021

Heiser Chevrolet provided me a complimentary inspection of my Chevrolet Volt. The service was prompt and very professional. I have taken my vehicle to this dealership on other occasions. The service is alw More

by deshonj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jun 10, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 04, 2021

Mike C. Is AWESOME!!!! I absolutely love his customer service. He’s the main reason I get my vehicle serviced there. He thoroughly explains things and gives me best options available More

by ASHWOOD79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Mark McCabe, Shawn Christian
Jun 10, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Mike and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 31, 2021

Shawn helped me out with a tire issue I was having. He went the extra mile to make sure I was happy and satisfied, much appreciated. More

by PERAZZIBOY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Jun 10, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 30, 2021

I was charged $100 for an estimate. I only get my car serviced there but no more. I e-mailed service Mgr and got no response. I don't think I should have paid for the estimate since I had the repair comp More

by CONNIENCHRIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown, Service Team
Jun 10, 2021 -

Heiser Chevrolet responded

Dear Connie, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

May 30, 2021

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by RAYzr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, PJ Geboy
Jun 10, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 29, 2021

I took my car in for service. Afterward, my brakes still were squeaking, even though I specifically asked that they look at them. I was pretty frustrated, because I live in Waukesha. More

by NORMASQUEEN@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Mark McCabe, Shawn Christian
Jun 10, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

May 28, 2021

Great quality in the repair shop with parts and workmanship. Thank you for working with the insurance company to make the 4 month repair a success More

by Debbiereagan67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Mark McCabe, Shawn Christian
Jun 10, 2021 -

Heiser Chevrolet responded

Dear Debbie, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 26, 2021

Oil change and windshield treatment went well. Car wash was an added benefit. Friendliness was shown by everyone I worked with. Thanks for an excellent visit. More

by LSPETRICEK
Recommend Dealer
Yes
Employees Worked With
Service Team
May 28, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 20, 2021

Excellent job. Appointment was on time service was performed as expected. They performed a thorough inspection of my car. The price was more than fair More

by GOOBA001
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Shawn Christian
May 20, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you in the future. Happy driving!

May 20, 2021

Have having my vehicles serviced here for several years and the reason that I keep coming back is because the staff takes the time to listen and advise. Each time that car/cars are complete they are retur More

by blasecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Mihalski, Mike Catanese
May 21, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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