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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,401 Reviews

1,401 Reviews of Heiser Chevrolet - Service Center

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June 21, 2021

Excellent customer service!!!! They always go above and beyond to make certain you vehicle is performing as the manufacturer intended. Really appreciate all their efforts. More

by DISNEY4JEN
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Jun 21, 2021 -

Heiser Chevrolet responded

Dear Jen, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 18, 2021

Mike was great to work with. I will definitely be coming back to Heiser for future service. Thank you for making this experience relatively easy. More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Jun 21, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 17, 2021

Very nice service personnel. Pulled in with an emergency flat tire. Needed to keep my vehicle overnight, but gave me a ride home and pick me up the next day when the work was done. Great job. More

by cindypilarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man that texted me to and from home., Shawn Christian
Jun 21, 2021 -

Heiser Chevrolet responded

Dear Cindy, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 16, 2021

Always friendly and generally helpful. Good care for my car but a bit expensive. The service department makes you feel welcome and try to make things as clear as they can More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Mark McCabe, Shawn Christian
Jun 21, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 14, 2021

Very prompt service and staff was very friendly! I was advised the wait time maybe longer due to short staff, but I was seen quick. More

by Sadity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jun 14, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 09, 2021

Went and had an estimate done for them to spot paint the back of my car. I went to pick it up nothing was painted except one spot where they pulled a dent from. Also was charged for glass replacement but no More

by SHANTA2432
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
The body shop employees
Jun 10, 2021 -

Heiser Chevrolet responded

Dear Shanta, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Director Don Meyer by phone at 414-247-8984 or by email at dmeyer@heiser.com so we can better understand what happened during your experience.

June 09, 2021

I came in for an oil change. Got that plus all the other checks that they always do. I'm a very, very satisfied customer. More

by LindaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Jun 10, 2021 -

Heiser Chevrolet responded

Dear Linda, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 07, 2021

I have been taking my new car to this dealership for service since I bought it four years ago. All those who work in the service department are so professional, knowledgeable, and friendly. I am a very More

by Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCabe
Jun 10, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 06, 2021

Heiser Chevrolet provided me a complimentary inspection of my Chevrolet Volt. The service was prompt and very professional. I have taken my vehicle to this dealership on other occasions. The service is alw More

by deshonj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jun 10, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 04, 2021

Mike C. Is AWESOME!!!! I absolutely love his customer service. He’s the main reason I get my vehicle serviced there. He thoroughly explains things and gives me best options available More

by ASHWOOD79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Mark McCabe, Shawn Christian
Jun 10, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Mike and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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