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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,394 Reviews

1,394 Reviews of Heiser Chevrolet - Service Center

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March 08, 2021

Mark in the service department was great to work with he was very professional and friendly. It’s only my second time there but I’m very pleased with everything. More

by JFESSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCabe
Mar 16, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 08, 2021

This place has poor customer service. I left numerous messages with the sales manager Tony regarding a issue I was having with the service department as it pertain to a recall part, there wasn’t a return More

by QUACKATTACK227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony, Willie Lemle
Mar 09, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback! We sincerely apologize for the inconvenience. Unfortunately, Tony Mayen is no longer with Heiser. I have sent your concerns to Tim Rice, our General Manager, in order to resolve this for you. Please reach out to him directly by phone at 414-328-2409 or by email at timothy.rice@heiser.com with your name and number so that we can further assist you. Thank you and have a great day!

March 08, 2021

Even thought they were unable to diagnose the problem, they were very courteous. and welcomed me to come back if the problem resurfaced, without having to make an additional appointment. More

by boonejoyce2023
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark McCabe
Mar 16, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 04, 2021

Heiser has been a friendly dealership. They acknowledge us quickly. Their driver service is helpful and the waiting room is spacious. We will continue to use them More

by BCGOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Mar 16, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 03, 2021

Mike was extremely helpful in reviewing our battery situation and making other needed recommendations-he was,as always, extremely professional. He is a great asset to Heiser! More

by LHDEMOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front receptionist was really professional too-, Mike Catanese
Mar 16, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 02, 2021

Lovely place friendly personal all over the place. would highly recommend if your looking for a new or used car they do what they can to take care of you. service department is above all, Shawn in service g More

by Lunchbox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rice, Service Team, Shawn Christian
Mar 16, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 01, 2021

Staff has always given us excellent service in a timely and courteous manner. Do not recall the name of the staff member we dealt with. More

by CINDYMUSKEGO
Recommend Dealer
Yes
Employees Worked With
Service Team
Mar 01, 2021 -

Heiser Chevrolet responded

Dear Cindy, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 01, 2021

I've had great experience here. Service is always good. Mike is a great service person always takes care of what I need. I usually can come in without an appointment and get whatever it is done that I need More

by filbran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Mar 01, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 01, 2021

Clean, warm,friendly, welcoming, and accomodating environment. Provide quick, thorough and quality service. Overall great experience at this dealership. TFive stars,to everyone that participated in More

by vanessal3809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Dan Gndat, Service Team, Mark McCabe, Shawn Christian
Mar 16, 2021 -

Heiser Chevrolet responded

Dear Vanessa, Thank you for the positive feedback! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 28, 2021

The service team is always friendly and courteous. They do their best to keep you informed and on schedule. I’ve never felt pressured to purchase services beyond what I had come to the dealership for More

by Bomberos
Recommend Dealer
Yes
Employees Worked With
Dan Gndat
Mar 01, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you've enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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