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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,398 Reviews

1,398 Reviews of Heiser Chevrolet - Service Center

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February 18, 2021

Shawn is a pleasure to work with really cool knowledgeable understanding of ones needs and goes beyond his will to get things done and as fast as he can More

by BRICKCITYRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Feb 24, 2021 -

Heiser Chevrolet responded

Dear Rick, Thank you for the kind words! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 18, 2021

Been a customer for years - Thank god for Mike being awesome at his job! First service writer did not listen to my concerns, was caught tell me false information. Glad Mike was there to save the sale! I More

by EJKUKOR45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tech - Joe that worked on my truck took time out of his day to drive with me to recreate my concerns. Always pleased with the techs ! , Mike Catanese, Shawn Christian
Feb 24, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback! We are pleased to hear that you had a great experience with Mike. I have passed along your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com if you have any additional feedback or concerns. Thank you and have a great day!

February 16, 2021

Service at Heiser is always good. In and out in a reasonable amount of time. Our 2017 Cruze runs well. Very good service. Tony Eulo More

by TEULO1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Lemle, Dan Gndat, Service Team, Shawn Christian, Alisha Gonzales
Feb 16, 2021 -

Heiser Chevrolet responded

Tony, thank you for your business and feedback. We are happy we were able to create a positive and memorable experience for you. We look forward to working with you again in the future. Have a great day!

February 15, 2021

Really great service. They took COVID precautions seriously. Had masks over noses and kept their distance. Could even tell they were smiling under the mask! More

by SEANWWISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCabe
Feb 16, 2021 -

Heiser Chevrolet responded

Seanwwise, thank you for your business and feedback. We are happy we were able to create a positive and memorable experience for you. We look forward to working with you again in the future. Have a great day!

February 15, 2021

I get the best customer service everytime I go get work done on my car Shawn an Kyle are the best.The entire team in service is great More

by tamekagreene13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Shawn Christian
Feb 16, 2021 -

Heiser Chevrolet responded

Tamekagreene13, thank you for your continued service business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Shawn and Kyle. We look forward to working with you again in the future. Have a great day!

February 15, 2021

Every time I go there I get outstanding service. I got an oil change and had a warranty item taken care of which was going to take longer than I planned. They gave me a ride home so I could take of the next More

by lmmusical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Feb 16, 2021 -

Heiser Chevrolet responded

Immusical, thank you for your continued business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Heiser. We look forward to working with you again in the future. Have a great day!

February 15, 2021

Had the pickup twice for 1 day and three days. Did not id bulb out, did not wash it and had it for 4 days More

by larryb74
Recommend Dealer
No
Employees Worked With
Mike Catanese
Feb 16, 2021 -

Heiser Chevrolet responded

Larryb74, thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees. They are looking into your concerns. In the meantime, please reach out to our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com with any additional concerns or questions. Have a great day.

February 10, 2021

Always a good experience at Heiser, they see to every detail and I never feel like I’ve been talked into something. You have good people here! More

by carolyn.schoen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Lemle, Mike Catanese
Feb 12, 2021 -

Heiser Chevrolet responded

Dear Carolyn, Thank you for the positive feedback! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 07, 2021

Fast efficiement oil change lube job and tire roatation. There is nothing more to say. Stop fishing for praise it is disingenuous. Do u really need to? Publish this. More

by DPECK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Feb 12, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 05, 2021

I’ve always had a very good experience at Heiser Chevrolet. Shawn in service has Great Customer Service Skills.I will continue to service my Vehicle there! More

by CASSCREATIONS06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Team, Shawn Christian
Feb 05, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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